As the second-busiest container port in the nation, Long Beach serves as the cardiovascular system for global trade, yet local cash flow often stalls right at the shoreline. For the “Space Beach” startups in Douglas Park or the medical specialists near MemorialCare, an unpaid invoice isn’t just a number—it’s a drag on innovation. We ensure your revenue reaches the finish line without sacrificing the community reputation you’ve spent decades building.
Nexa provides a reputation-safe approach, equipped with all 50-state collections license, offering free credit reporting, free litigation, free bankruptcy scrubs, and zero onboarding fees. Secure – SOC 2 Type II & HIPAA compliant. Over 2,000 online reviews rate us 4.85 out of 5.
Need a Collection Agency? Contact us
Transparent Recovery: Two Clear Paths
Your bottom line shouldn’t be a guessing game. We offer two straightforward ways to clear your aging accounts, ensuring you keep more of what you earned.
-
The $15 Phase (Fixed-Fee): For early-stage delinquency, we offer a flat-fee approach. For just $15 per account, we deploy a professional sequence of demands. When the customer pays, the funds go directly to you, and you keep 100% of the recovery.
-
The Performance Phase (Contingency): For older or more difficult debt, we operate on a 20%–40% contingency basis. Our philosophy is simple: No recovery means no fee. You only pay us when we successfully put money back into your pocket.
Contact Nexa to find the right strategy for your current aging report.
The Long Beach Business Climate: A Specialized Audit
Long Beach is currently in the middle of a massive economic pivot. While the Port of Long Beach—the cornerstone of the “shoeconomy”—continues to drive the logistics sector, the city’s “Space Beach” initiative has turned the old Boeing facilities into a high-tech manufacturing hub for giants like Relativity Space and Rocket Lab. This duality creates a unique financial environment: high-capital B2B contracts on one side, and a dense network of healthcare providers and small businesses on the other.
In a city that prides itself on being a “big small town,” a “rogue collector” using aggressive tactics can be a death sentence for your brand. One poorly handled call can result in a “review-bomb” that lingers on your Google Profile for years. This is why we position our partners as Account Reconciliation Concierges. We don’t just demand cash; we help your customers navigate billing confusion to find a path to payment. To ensure this standard, we record all calls and perform random quality reviews, protecting your reputation with our signature “Velvet Hammer” approach.
Local Industries We Serve
-
Manufacturing & Logistics: From drayage fleets to freight forwarders near the 710 corridor, we handle high-stakes B2B recovery where maintaining the supply chain relationship is non-negotiable.
-
Healthcare & Medical: We provide 100% HIPAA-compliant recovery for hospitals and specialty clinics orbiting the MemorialCare and VA Long Beach hubs.
-
Aerospace & Tech: Specialized B2B recovery for the Douglas Park innovation district, managing complex vendor disputes and “net-60” laggards.
-
Construction & Trades: Serving HVAC, electrical, and general contractors working on the “Vacancy to Vibrancy” storefront projects across Downtown.
-
Dental: We help local orthodontics and general practices manage patient balances with a diplomatic touch that keeps chairs full.
-
Restoration & Maintenance: Tailored recovery for pool contractors and restoration experts dealing with residential insurance delays.
-
K-12 Private & Charter Schools: Managing unpaid enrollment fees with a sensitive, diplomatic approach that respects the local family landscape.
-
Colleges & Universities: Supporting tuition and housing recovery for the CSULB and LBCC student populations, balancing firm tactics with institutional reputation.
-
Banks & Credit Unions: Expert handling of delinquent consumer loans and deficiency balances using current California garnishment laws.
-
Accountants & CPA Firms: Recovery of professional service fees. We understand the professional rapport required to collect without burning bridges.
Recent Recovery Results
The Medical Win ($12,400 Recovery) A specialized outpatient center near the Traffic Circle had an aging balance from a patient who had fallen through the cracks of a complex insurance claim.
-
The Step: Our Concierge team reviewed the file and identified the billing hurdle.
-
The Outcome: We facilitated a three-way call with the carrier, resolved the dispute, and secured the full $12,400 for the clinic in the current quarter.
The Business Win ($8,750 Recovery) A logistics provider near the Port was struggling with a “net-30” account that had stretched to 90 days.
-
The Step: We utilized our $15 fixed-fee demand sequence.
-
The Outcome: The professional third-party letterhead prompted an immediate wire transfer. The client kept the full $8,750, paying Nexa only the $15 flat fee.
California Debt Laws: What You Need to Know
Navigating the current legal landscape in California is more complex than ever.
-
Rosenthal Act Expansion (SB 1286): As of July 1, Current Year, California has expanded the Rosenthal Fair Debt Collection Practices Act to include commercial debts under $500,000. This means B2B collectors must now follow many of the same “anti-harassment” rules previously reserved for consumer debt.
-
Statute of Limitations: In California, you generally have four years to pursue a debt based on a written contract.
-
Interest Rates: The legal interest rate on judgments is 10%, though specific contract language can dictate what you are eligible to collect.
Frequently Asked Questions
What happens if a customer claims they never received the invoice? Our Account Reconciliation Concierges are trained to verify all billing documentation during the initial contact, immediately resolving “lack of notice” excuses and re-establishing the debt’s validity.
Is my data secure? Absolutely. We maintain 100% HIPAA compliance for medical partners and use bank-grade encryption for all financial records, ensuring your Long Beach business stays fully protected.
Can I stop a collection once it’s started? Yes. You retain full control. If a client settles with you directly or if you decide to pause the process, our platform allows for real-time account updates.
Contact Nexa today to reclaim your cash flow and protect your community standing.