Duluth isn’t just a suburb; it is a high-octane economic engine where the global tech corridor meets the historic charm of Town Green. When your accounts receivable start to stall, it creates a friction that slows down your growth and complicates your professional relationships. We don’t just “collect”—we recalibrate your cash flow through our specialized role as Account Reconciliation Concierges, using a “Velvet Hammer” that prioritizes both firm results and your brand’s Current standing in Gwinnett County.
Nexa provides a reputation-safe approach, equipped with all 50-state collections license, offering free credit reporting, free litigation, free bankruptcy scrubs, and zero onboarding fees. Secure – SOC 2 Type II & HIPAA compliant. Over 2,000 online reviews rate us 4.85 out of 5.
Need a Collection Agency? Contact us
The Math of Recovery: Pricing Transparency
Waiting on an aging invoice is essentially giving a zero-interest loan to a debtor who hasn’t asked for it. We offer two straightforward ways to reclaim your capital:
-
Fixed-Fee Model: For your newest delinquencies, pay just $15 per account and keep 100% of the money we bring in.
-
Contingency Model: For the complex or older files, we work for a percentage—ranging from 20% to 40%. If there is no recovery, there is no fee.
Contact Nexa to start your recovery process.
A Message from Your Account Reconciliation Concierges
In a city that hosts everything from massive corporate headquarters near Sugarloaf Parkway to boutique shops in the Red Clay District, we understand that your debtors are often your neighbors or vital B2B partners. We don’t believe in the aggressive, “scorched-earth” tactics of the past. Instead, we act as an extension of your office. We approach every file with empathy, seeking to understand the bottleneck in payment while maintaining a firm, uncompromising stance on the obligation. We resolve the balance, but we also protect the bridge you’ve worked so hard to build.
Strategic Sectors We Support in Duluth
Our approach is never “one size fits all.” We tailor our outreach based on the specific industry norms of the Gwinnett corridor:
-
Healthcare & Medical: 100% HIPAA-compliant recovery services for clinics and hospitals near the Northside Hospital Gwinnett ecosystem.
-
Technology & B2B: Whether it’s software-as-a-service or industrial waste management, we handle complex corporate billing cycles with professional mediation.
-
Construction & Trades: Revenue restoration for the HVAC, electrical, and restoration contractors fueling Duluth’s residential and commercial expansion.
-
Dental Practices: Specialized recovery for orthodontics and general dentistry that maintains patient loyalty.
-
K-12 Private & Charter Schools: Managing unpaid enrollment and activity fees with a sensitive touch tailored for Duluth’s diverse educational landscape.
-
Accountants & CPA Firms: We understand “net-30” billing and ensure you get paid for your professional expertise without awkward client friction.
-
Banks & Credit Unions: Expert handling of overdrawn accounts and deficiency balances, utilizing Current garnishment protocols when necessary.
-
Colleges & Universities: Balancing firm recovery for tuition and housing with the need to preserve institutional reputation.
-
Home Services: Firm results for pool builders, landscapers, and general contractors.
Local Insight: 3 Collection Pitfalls for Duluth Businesses
Operating in one of Georgia’s fastest-growing hubs comes with specific risks:
-
The “High-Tech” Ghost: In the tech corridor near Satellite Blvd, companies can move or restructure overnight. If you don’t act quickly, your point of contact may vanish.
-
Reputation Sensitivity: In the tight-knit “Live, Work, Play” communities, a single aggressive collector can lead to a viral negative review that damages your brand for Current years.
-
The Commuter Delay: Debtors who work in Duluth but live in surrounding counties often use jurisdictional confusion as an excuse. We bridge that gap with national reach.
Recent Success Stories from the Field
Scenario 1: The Specialty Medical Clinic
A medical facility near Pleasant Hill Road was carrying $12,500 in patient balances that were over 90 days old.
-
The Approach: Our Concierges performed a “soft audit,” identifying patients who had simply forgotten to update their secondary insurance.
-
The Resolution: We facilitated the insurance updates and negotiated 3-month payment plans for the remaining out-of-pocket costs.
-
Result: $11,000 recovered in 45 days with zero patient complaints.
Scenario 2: The Industrial Contractor
A restoration firm working near Peachtree Industrial Blvd was owed $9,000 for emergency repairs. The client—a commercial property manager—was ghosting their calls.
-
The Approach: We issued a “Velvet Hammer” demand, moving past the property manager directly to the ownership group with a formal reconciliation notice.
-
The Resolution: The ownership group, fearing a lien on the property, released the funds within 72 hours.
-
Result: Full $9,000 recovery, plus late fees.
Concrete Recovery Examples: $5K – $15K
-
The “Net-60” Standoff: A Duluth-based marketing agency was owed $7,500 by a corporate client. We stepped in as “Account Mediators,” identified a billing discrepancy, resolved it, and secured the wire transfer in 10 days.
-
The Private School Arrears: A private academy was owed $13,000 in tuition. We negotiated a settlement that allowed the family to stay in good standing while ensuring the school’s budget remained whole.
Navigating the Rules: Practical Laws Summary
Recovery in Duluth requires a mastery of both federal and state mandates. We operate strictly within the Fair Debt Collection Practices Act (FDCPA), ensuring no debtor is harassed or contacted at inappropriate hours. Furthermore, we align with the Georgia Fair Business Practices Act, focusing on transparent communication. We also monitor the Georgia statute of limitations on written contracts to ensure your claims are pursued while they are legally enforceable. This isn’t just about being “nice”; it’s about being legally bulletproof to protect your business from liability.
Frequently Asked Questions
-
How do you prevent “rogue” collection tactics? Every single call made by our Account Reconciliation Concierges is recorded and randomly reviewed by our quality assurance team. This prevents aggressive behavior and protects you from the risk of “review-bombing.”
-
What if the debtor has moved out of Duluth? Our skip-tracing technology is national. Whether they moved down I-85 to Atlanta or across the country, we can track and engage them.
-
Is there a minimum number of accounts I must send? No. Whether you have one $10,000 invoice or fifty $15 files, our systems are built to scale with your needs.
Contact Nexa to secure your Current revenue.