The administrative costs of collecting money increase as time passes, and the likelihood of a patient paying decreases. It is advisable to forward any medical balances over 90 days overdue to a collection agency to recover money on past-due accounts.
Transferring delinquent accounts directly from your AthenaNet Patient Portal to an Athena-approved and recommended collection agency streamlines the collection activity of medical practices.
In other words, you don’t need to reenter information about your delinquent patients into the collection agency’s portal. Accounts can be transferred automatically from Athenanet to the Collections portal in one click! No account goes to the collection agency without your knowledge. You create your own transfer preference (also called policy).
Get an almost two times higher recovery rate than your current collection agency. Contact us for a free 10 minutes consultation.
Serving AthenaHealth Practices NationwideRecover unpaid medical bills: Contact Us$9.75 for five Collection Demands. Contingency fees flat 40% |
A 15-minute integration automates the transfer of unpaid medical bills from Athenanet to collections. Using the diplomatic collections approach with patients results in better recovery rates without damaging the doctor-patient relationship. All debt collectors are located in USA, resulting in 2-3 times higher recovery than you get from your existing agency.
By mentioning that you are a Medical practice, Urgent care center, or Hospital, using the AthenaHealth billing platform qualifies you for really low debt collection fees.
Practices can be assured that the same effort is applied to each account regardless of the balance. Payments are automatically updated daily, and there are no minimum volume requirements. These collection activities seamlessly integrate with your AthenaNet patient portal. This takes only about 15 minutes to set up.
This also allows you to automate your collection policies. The medical practice remains in control of which accounts get transferred for collections. This includes payment posting, closing out of accounts, pausing collections, marking as paid-in-full, and tracking performance. All information is updated daily on a nightly basis. All payments are posted directly using secure channels and your AthenaNet account.
Practices can be assured of superior collection results while maintaining office efficiency. This automated process will lower your internal costs and free up your in-house staff, who are not professionally trained to perform collection activities.
Only a few prestigious collection agencies have qualified for AthenaHealth’s debt collection standards. Need one?
Contact us today if you want a lower-cost collection agency providing superior recovery rates for AthenaHealth practices. Please mention in the “notes” section that you use AthenaHealth to qualify for a special rate of $9.75 per account. |
Features and Cost
– A special price for AthenaHealth practices is only $9.75 per account for the Collection Letters service. Already serving more than 100 AthenaHealth medical practices. Higher volume lowers this price even further.
– Five collection letters are sent every few days in colored print, including a provision to send a “Thank you” letter after the patient pays in full.
– Change of Address, Bankruptcy check and Litigious patient check are performed on all accounts. “Litigious patient scrub” minimizes the chances of lawsuits that a patient can file on medical practices.
– FDCPA, TCPA, GLBA and HIPAA Complaint
– A 24×7 client portal with PCI/SOC cybersecurity standards is additionally available.
– A low contingency cost of no more than 40% is charged for the Collection Calls service.
– Collection activity can be performed in both English and Spanish.
– No setup fee, minimum volume, hidden cost, or contract length.
– Most practices are set up under the Pay-as-used billing scheme.
– Friendly collection practices, state-of-the-art technology and vast healthcare collections experience.
– Licensed, bonded and insured. Collecting money across all 50 states.
Use our “Contact Us“ form and we will have a well-trained professional with several years of experience in setting up AthenaHealth accounts for the Collection Letters and/or Collection Calls service.
Start using this service today, or switch from your collections provider and see the difference.
We have carefully shortlisted an AthenaHealth-approved collection agency based on its performance, pricing and experience of the management & staff. It already serves over 100 medical practices using AthenaHealth and consistently delivers high recovery rates. After you submit our “Contact us” form, we will promptly connect you with them at no extra cost.