Every year millions of Americans utilize a variety of rehabilitation therapy services. Rehab centers and physiotherapists play a vital role in keeping our citizens healthy and self-reliant.
Unfortunately, billing is a complicated affair for Rehab centers, because there is not a uniform standard how much will a private insurance cover. If a patient has a government-sponsored plan such as Medicare or Medicaid, then the coverage is vastly different.
Moreover, the insurance coverage also varies from state to state, which determines deductibles, co-insurance, co-payments and other payments that are not covered by the patient’s insurance provider. Then there is a variation in the contractual agreements between various Rehab centers and insurance companies.
Rehab centers and physiotherapists expect payment right after rendering of services or within 30 days of the billing date.
Need a Collection Agency for Rehab Centers and Physiotherapists: Contact Us
Even though rehab centers explain the billing process to their patients very clearly by providing a breakup of what is covered by their insurance, and what would be there out of pocket costs, still there are many patients who are unable to pay bills on time. The internal staff of the rehab centers is responsible for making reminder calls and sending repeat invoices by mail. Once a debt is 90 days past due, the efforts of in-house billing departments appear of no use.
Involvement of a professional debt collection agency is a game-changer. Patients are more likely to pay when a collection agency demands the payment versus when a rehab center was trying to collect money by themself.
A debt collection agency assists rehab centers by making patients fulfill their obligations by establishing repayment plans, offering a variety of payment options and explaining the consequences of not paying. They send recovery notices to the patient or the guarantor. Recovery efforts include collection calls and litigation if bills are still not cleared despite all the efforts.
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The multi-step approach by collection agencies maximizes the chances of recovering money. Collections are performed in a diplomatic manner to preserve the relationship of the rehab center and the patient.
|Check here: Cost of hiring a collections agency|
Physiotherapy, psychiatry, de-addiction, sports & wellness, detoxification and rehabilitation centers must utilize the debt recovery services of a collection agency to recover money from clients who have not paid. They should avoid writing off that debt. Accounts receivable can restrict cash flow and profitability of these wellness centers.
Contact us for your debt collection needs.