Every year millions of Americans utilize a variety of rehabilitation therapy services. Rehab centers and physiotherapists are vital in keeping our citizens healthy and self-reliant.
Unfortunately, billing is a complicated affair for Rehab centers because there is no uniform standard for how much private insurance will cover. The coverage is vastly different if a patient has a government-sponsored plan such as Medicare or Medicaid.
Moreover, the insurance coverage also varies from state to state, which determines deductibles, co-insurance, co-payments and other payments not covered by the patient’s insurance provider. Then there is a variation in the contractual agreements between various Rehab centers and insurance companies.
Rehab centers and physiotherapists expect payment right after the rendering of services or within 30 days of the billing date.
Need a Collection Agency for Rehab Centers and Physiotherapists: Contact Us
Even though rehab centers explain the billing process to their patients very clearly by providing a breakdown of what is covered by their insurance and what would be there out-of-pocket costs, many patients still cannot pay bills on time. The internal staff of the rehab centers is responsible for making reminder calls and sending repeat invoices by mail. Once a debt is 90 days past due, the efforts of in-house billing departments appear of no use.
The involvement of a professional debt collection agency is a game-changer. Patients are more likely to pay when a collection agency demands the payment versus when a rehab center tries to collect money by itself.
A debt collection agency assists rehab centers by making patients fulfill their obligations by establishing repayment plans, offering various payment options and explaining the consequences of not paying. They send recovery notices to the patient or the guarantor. Recovery efforts include collection calls and litigation if bills are still not cleared despite all the efforts.
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The multi-step approach by collection agencies maximizes the chances of recovering money. Collections are performed diplomatically to preserve the relationship between the rehab center and the patient.
| Check here: Cost of hiring a collections agency |
Physiotherapy, psychiatry, de-addiction, sports & wellness, detoxification and rehabilitation centers must utilize the debt recovery services of a collection agency to recover money from clients who have not paid. They should avoid writing off that debt. Accounts receivable can restrict the cash flow and profitability of these wellness centers.
Contact us for your debt collection needs.