The “Little San Francisco” of the North isn’t just a political hub; it is a high-stakes economic environment where the distance between a “pending” invoice and a “profit” margin is often measured by the speed of professional mediation. In Juneau, your business doesn’t just contend with the geography of the Gastineau Channel—you navigate a unique landscape where government, tourism, and world-class healthcare intersect. Nexa provides Juneau’s medical practices and B2B firms with a sophisticated “Velvet Hammer” strategy: a firm, relentless pursuit of your capital delivered with the concierge-level diplomacy that Southeast Alaska requires.
The Nexa “Velvet Hammer” Advantage: $15 vs. Contingency
We offer two distinct, high-ROI paths to recovery designed to keep your capital fluid while protecting your community reputation.
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Fixed Fee Reconciliation ($15): The ultimate “Soft Nudge” for accounts 30–60 days past due. You pay a flat $15 per account, and the customer pays you directly. You keep 100% of the money recovered.
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Contingency Recovery (20%–40%): Our “No Recovery, No Fee” performance model. We take the full risk—from deep-data skip-tracing to professional mediation. If we don’t bring your capital home, you don’t pay a cent.
Nexa provides 100% reputation-safe, equipped with all 50-state collections license, offering free credit reporting, free litigation, free bankruptcy scrubs, and zero onboarding fees. Secure – SOC 2 Type II & HIPAA compliant. Over 2,000 online reviews rate us 4.85 out of 5.
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Reclaim Your Revenue: Contact Nexa Today
Our “Account Reconciliation Concierge” Philosophy
We have retired the “debt collector” title. Our partners act as Account Reconciliation Concierges. In a tight-knit community like Juneau, where a reputation on Douglas Island or in the Mendenhall Valley is your most valuable asset, we focus on helping customers navigate billing confusion rather than just demanding cash.
The Integrity Guard: To protect your business from “rogue collector” behavior that leads to review-bombing, we record all calls and perform random quality reviews. We ensure that every interaction reflects the professionalism of your own office.
Industries We Serve (Juneau & SE Alaska)
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Healthcare & Medical: 100% HIPAA-compliant recovery for hospitals and specialty clinics near the Salmon Creek corridor. We navigate Current Alaska HB 178 mandates, which restrict medical debt reporting to protect patient credit and housing opportunities.
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Government & Public Sector: Specialized recovery for municipal fees and utility balances, maintaining the public trust essential for Juneau’s administrative hub.
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Tourism & Hospitality: Revenue recovery for seasonal operators and cruise-related B2B services. We understand the high-velocity “summer window” and the need for year-round reconciliation.
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Construction & Trades: Revenue recovery for HVAC, electrical, and general contractors. We also specialize in Restoration, Pool, and specialized trade disputes.
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Dental & Orthodontics: Tailored recovery for local practices where patient rapport is the primary business asset.
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Accountants & CPA Firms: Recovery of professional service fees. We understand the “Net-30” billing cycle and use professional mediation to ensure you get paid without damaging client rapport.
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Banks & Credit Unions: Expert handling of delinquent consumer loans, overdrawn accounts, and deficiency balances.
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B2B Commercial: Specialized recovery for restoration, waste management, and the industrial service providers fueling Juneau’s growth.
Alaska Debt Collection: Current Legal Framework
Navigating the Last Frontier’s legal landscape requires surgical precision under AS 09.10.053.
| Feature | Current Alaska Regulation |
| Statute of Limitations | 3 Years for most written and oral contracts (AS 09.10.053). |
| Medical Debt (Current) | HB 178 prohibits reporting medical debt to credit agencies. If violated, the agreement to pay may become void and unenforceable. |
| Wage Garnishment | Limited by the “Alaska Exemption” which protects a significant portion of net earnings for heads of household. |
| Minimum Wage (Current) | $13.00/hr (Effective July 1, 2025), scheduled to increase to $14.00/hr on July 1, 2026. |
Recent Recovery Results
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Medical Specialty Recovery: A Juneau-based surgical clinic was owed $7,200 on an account 180 days past due. Using our Concierge-style mediation, we secured a full principal recovery within 21 days.
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B2B Logistics Recovery: A local freight broker was owed $14,450 by a regional distributor. Nexa’s B2B team located secondary corporate assets and secured a full settlement within 35 days.
Frequently Asked Questions (FAQ)
1. How does the 2026 Medical Debt Protection Act affect my clinic?
Under current Alaska legislation, medical debt can no longer be reported to credit reporting agencies to calculate credit scores. If a collector reports this information, the debt itself becomes legally void. Nexa uses non-reporting mediation strategies that comply with these strict new protections.
2. Is Nexa HIPAA compliant for my practice near the Mendenhall Glacier?
Absolutely. Every step of our process—from data intake to our secure “Concierge” portals—is 100% HIPAA-compliant. We prioritize patient privacy as highly as your revenue.
3. What happens if a debtor has moved to the Lower 48?
Nexa’s reach is national. Our skip-tracing and asset-location tools allow us to track debtors across state lines while maintaining strict compliance with both Alaska law and the destination state’s statutes.