Every year several students fail to pay their tuition fees. Additional charges may include room and board fees, library dues and more. Colleges need this money for daily operations, plus they cannot set a negative precedent for other students who have been paying their tuition fees on time till now.
Specialized collection agencies adept in university debt recovery are well-versed in legal debt collection aspects, ensuring ethical and lawful methods. These agencies achieve higher recovery rates than college internal staff. Outsourcing accounts receivable to a collection agency allows college accounting teams, often short-staffed, to focus on their core responsibilities.
During the collections process, collection agencies can also instruct students to complete their Federal Student Aid (FAFSA) documentation, potentially helping them pay off their student loans. The University CFO/Bursar plays a crucial role in maintaining the financial health of the institution, they can rely on collection agencies to perform appropriate recovery services for active and inactive students.
Need a Debt Collection Agency? Contact UsServing universities and regional colleges nationwide |
Your collection agency should be able to rightfully advise on how their collection strategy will work so that:
- Existing students should not drop out fearing collections the collection strategy should encourage them to complete their course while making payments gradually.
- Remember that many students may have Pell Grants or other federal aid covering nearly 90% of their tuition. Therefore a careful diplomatic approach is essential for active students.
- Explain to students that if they drop out, the government will not cover any tuition they may qualify for, and the student will be fully liable for all fees incurred. However, if they re-enroll and complete the course, they will be on the hook for the 10% payment only and the government will pay the remaining 90%. Therefore a collections agency can even encourage several inactive students to re-enroll.
- The collections approach can be more intensive for students who have completed the course or have become permanently inactive.
- College staff is always understaffed, so the collections approach should reduce their burden and work as a seamless extension of their accounting staff.
Collection agencies for colleges have in-depth industry-specific knowledge. They ensure the college’s reputation is not tarnished during the collection process. Old university debt is often considered gold because the ability of individuals to serve their student debt gets better. They gradually settle in life and start earning more money. Assigning old accounts to a professional debt collector is always smart, resulting in high recovery rates for the institutions.
Diplomacy is essential in the debt-recovery process for universities, even if they collect only on inactive students. To maximize its federal aid, the university must have a sound collection process in place. A hybrid debt-recovery program designed for educational institutions will not only recover money from existing and ex-students but also help re-enroll students who have dropped a semester.
It is important that universities must hold students accountable for their financial obligations. Doing so helps nurture personal responsibility and financial planning and allows universities to provide the best learning possible. Here is how universities can responsibly use a debt collection agency to deal with past-due accounts.
Types of Debts for Colleges and Universities
Universities are complex institutions that have many financial aspects involved. Unlike most businesses where accounts receivables are for a single or small group of products or services, the types of debt college students may owe to a university are diverse and wide-ranging. These debts that sometimes go unpaid can include but are not limited to things such as:
- Tuition Fees
- Student housing charges
- Meal plans
- Library charges
- On-campus violations
- Administration fees
- And more
When these debts to universities go unpaid, it is vital to collect as much of the owed money as possible and in as timely a manner as possible. The university must collect to operate and students must fulfill their financial obligations.
Tools to Collect Student Debt
When student tuition or other accounts go past due, the university has several tools to help collect the debt. The university can stop the students from continuing at the school or prevent them from benefiting from the time spent at the school. To do this, the school may withhold grades, transcripts, or degree certification, prevent the student from registering for future classes or bar the student from the university entirely. Once an account goes past a certain point (usually 30, 60, or 90 days), it is best for universities to turn the account over to debt-collection professionals if they hope to recover any money. English, Spanish and Mandarin debt collectors are required for university debt collections.
| Collection Demands Service |
|
| Collection Calls Service |
|
Working with a University Debt Collection Agency
How and when you turn a student’s unpaid debt over to a university debt collection agency will vary by institution and location. While private universities have more leeway, many states have specific rules about transferring student debt for collection. For example, any debt 60 days past due in Virginia and under $3,000 may be handed over to a private debt collection company. Any similar debt over $3,000 must be sent to the state attorney general’s office for collection. An experienced university debt collection company will know all these specific rules and regulations and help you work out how each account should be handled.
When a university does transfer education accounts receivables to a university debt collection agency to recover unpaid charges, the agency can also help guide you toward the best financial options for the institution. Again, depending on the type of college or university and the local laws, the institution may be able to protect itself financially and collect the debt at little to no cost by assessing penalties, interest and collection agency fees to the original amount of the account.
A university debt collection agency will have experience working with educational debt and know the best ways to settle these debts that will benefit the institution and the student. They will be able to advise schools on local regulations and help ensure the debt is collected as quickly as possible.
Conclusion
Institutions of higher education such as colleges and universities, are in a unique position when it comes to debt collection. Like any organization, they need to collect money owed to preserve financial health and also do it in a way that is responsible to their mission of providing life lessons and experience to their students. An experienced university debt collection agency can help schools collect debts in the right way so universities can achieve all their goals.