In the printing and mailing industry, cash flow moves on a timeline of ink and postage. When clients delay payment on a large run or a quarterly campaign, your business isn’t just out of profit—you’re out of the physical costs of paper and labor.
You don’t need an aggressive “debt collector.” You need a structured resolution that keeps your B2B reputation intact while securing your revenue.
Nexa provides a reputation-safe approach, equipped with all 50-state collections license, offering free credit reporting, free litigation, free bankruptcy scrubs, and zero onboarding fees. Secure – SOC 2 Type II & HIPAA compliant. Over 2,000 online reviews rate us 4.85 out of 5.
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Two Ways to Recover Your Revenue
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Fixed-fee $15: You keep 100% of what is collected. Best for early-stage B2B invoices.
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Contingency 20%–40%: No recovery, no fee. We take the risk on older or harder-to-reach accounts.
Why the “Velvet Hammer” Fits the Printing Industry
Most printing debts are B2B. While B2B collections offer more legal leeway than consumer debt, aggressive tactics can still trigger “review-bombing” or loss of future contracts.
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Firm Structure: We move accounts from vague promises to documented payment dates.
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Bilingual Outreach: Our Spanish-speaking collectors ensure clear communication across all client demographics.
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Data-Driven: We use bankruptcy scrubs and litigation checks so you don’t waste time chasing the impossible.
Red Flag Box: 3 Signs a Print Client is Stalling
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The “Quality Dispute” Delay: They only mention a print error after the invoice is 60 days past due.
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The “Waiting on My Client” Excuse: They try to make their cash flow your problem.
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Silent AP Departments: When your primary contact goes quiet and accounting won’t return calls.
Recent Recovery Result
$12,500 Direct Mail Campaign (B2B)
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The Issue: A marketing agency skipped payment, claiming their own client hadn’t paid them yet.
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The Nexa Approach: We bypassed the “waiting game” by reaching the decision-maker and establishing a three-part payment schedule.
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The Result: 100% recovery within 22 days. The printer maintained the relationship for the next campaign.
Behind the Curtain: Our Compliance Tools
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USPS Address Checks: Essential for mailing houses to ensure billing accuracy.
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Skip Tracing: To find owners of “ghost” agencies or dissolved businesses.
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Recorded Calls: Every interaction is logged to protect your brand from rogue collection tactics.
Frequently Asked Questions
Does Nexa handle disputes over “print quality”?
Yes. We act as a neutral third party to move past subjective excuses. We request documentation and set a firm timeline to resolve the balance before the dispute “ages” the debt into a loss.
Can I collect if my client says they are “waiting to be paid” by their customer?
Absolutely. In B2B printing, this is a common stall tactic. We shift the focus back to the original contract between you and your client, ensuring your cash flow isn’t tied to their internal mismanagement.
Is there a minimum balance required for the $15 fixed-fee service?
No. Our fixed-fee service is designed to be cost-effective for even small invoices, allowing you to clear your books of “nuisance” balances without losing 40% of the revenue.
Will using a collection agency ruin my reputation in the industry?
Not with our “Velvet Hammer” approach. We prioritize mediation and professional reminders. Our goal is to secure your payment while leaving the door open for future business once the client’s cash flow stabilizes.
Need a Collection Agency: Contact Us