Reclaim Your Revenue in Aurora
Aurora businesses shouldn’t have to choose between getting paid and protecting their reputation. From healthcare providers around the Anschutz Medical Campus to aerospace and defense suppliers near Buckley Space Force Base, contractors, schools, professional firms, and businesses across Aurora’s diverse neighborhoods, overdue accounts need a collection strategy that fits the industry and the relationship behind the debt.
Nexa helps Aurora organizations recover overdue balances through professional, respectful outreach designed to protect customer, patient, and business relationships. Our strong online ratings reflect that reputation-first approach: firm enough to move accounts forward, careful enough to protect the brand you worked hard to build.
Nexa provides a reputation-safe approach, equipped with all 50-state collections license, offering free credit reporting, free litigious debtor check, free bankruptcy scrub, and zero onboarding fees. Secure – SOC 2 Type II & HIPAA compliant. Over 2,000 online reviews rate us 4.85 out of 5. Easy to use and a good support team.
Need an Aurora Collection Agency? Contact us
Our Proven, Scalable Process
We offer flexible steps to match your needs. Most of our Aurora clients find success starting with Step 2, followed by Step 3 for tougher accounts. (This is practical guidance, not legal advice. We tailor our approach to your specific situation and the latest rules.)
- Step 1 — First-Party Courtesy Reminders (Fixed-Fee)
We act as your extension with five soft reminders for fresher balances (0–60 days), sent as if these reminders are coming from you.- Typical Fee: $15 per account.
- Step 2 — Third-Party Written Demands (Fixed-Fee)
Five professional letters sent on our letterhead that prompt action while preserving goodwill. We may also mix in digital contacts where permitted by law.- Typical Fee: $15 per account.
- Step 3 — Full Third-Party Collections (Contingency)
Our team uses persistent, polite phone and digital outreach. We negotiate payment plans and settlements to get you paid.- Typical Fee: 40% of amounts recovered. No Recovery, No Fee.
- Step 4 — Legal Collections (Contingency, Client-Approved)
For the most difficult accounts, we escalate to an attorney after an in-depth review, and only with your explicit approval. Nominal filing fees are initiated and reimbursed upon recovery.- Typical Fee: 50% of amounts recovered. No Recovery, No Fee.
For our low-cost Steps 1-2, payments go directly to you with no extra fees. (You may also be able to claim this fixed-fee cost as a business expense, making this service even more affordable.)
Remember: Newer accounts have better recovery rates. Don’t wait until a balance is too old.
Recent Aurora-Area Results
$21,300 Secured (Aerospace & Defense Precision Supplier near Buckley SFB)
A specialized component fabricator supplying contractors along the Buckley corridor was facing a 120-day delinquent balance caused by disputed statement-of-work milestones and delayed prime-contractor disbursements. Nexa audited the initial purchase orders, delivery acceptance logs, and engineering change approvals to bypass standard accounts-payable stalls. By engaging the prime contractor’s procurement department with verified chain-of-custody documentation, we secured full wire settlement without compromising their ongoing subcontracting relationship.
$14,600 Recovered (Commercial HVAC & Subcontractor near I-225)
An Aurora mechanical contractor completed scheduled tenant-finish work for an industrial flex property near the I-225 corridor, but the general contractor withheld final progress payments and retainage past 75 days. Nexa intervened early during Colorado’s strict lien window, leveraging verified daily field reports and signed change orders alongside formal 10-day Notice of Intent documentation. This expedited direct escalation led to full payment before statutory mechanics-lien rights expired, avoiding costly civil litigation.
$6,800 Recovered (Multi-Provider Dental Practice near Southlands)
A high-volume dental group near the Southlands lifestyle center accumulated a pool of 90+ day overdue patient-responsibility deductibles and co-pays following insurance adjudication. Working within Colorado’s statutory consumer guidelines and HIPAA business associate rules, our bilingual recovery specialists used structured early-out outreach and clear digital payment plans. The balance was resolved across multiple patients while preserving provider-patient goodwill and avoiding formal legal disputes.
A Better Partner for Your Bottom Line
If your current agency’s aggressive tactics are damaging your brand, or they’re simply not delivering, it’s time for a change. We offer a smarter, more professional alternative.
We provide a cost-effective and scalable process that blends low-cost fixed-fee services with a full-service contingency model. We can collect in all 50 states and Puerto Rico, giving you one compliant partner for your entire portfolio.
- Protect Your Brand: Our respectful, professional approach gets results without damaging your customer relationships.
- Maximize Your Bottom Line: We turn aged receivables into positive cash flow.
- Free Value-Added Services: We include free bankruptcy screening, free litigious debtor checks (to minimize lawsuit risk), and free latest address verification on all accounts.
- Ironclad Compliance: We are experts in Colorado’s specific collection laws, protecting you from legal risk.
Industries We Serve in Arapahoe & Adams Counties
We work with small and large businesses across the Aurora-Denver metro, with deep expertise in:
- Medical, Dental & Healthcare (HIPAA Compliant)
- Aerospace, Defense & B2B Suppliers
- Property Management & Senior Living
- Utilities, Auto & Towing
- Schools, Gyms & Private Education
- …and many more.
-
A Note on Colorado Compliance (CFDCPA)
As your partner, we navigate Colorado’s complex laws for you. We are fully licensed by the Colorado Collection Agency Board.
The key law is the Colorado Fair Debt Collection Practices Act (CFDCPA). Here’s what you must know: Unlike the federal FDCPA, the Colorado version can also apply to original creditors (your business) in some situations. This means using an unlicensed or non-compliant partner exposes your business to significant legal risk.
We are experts in the CFDCPA and ensure all actions are fully compliant, protecting your reputation and your bottom line. We also track the 6-year statute of limitations on debt to ensure our efforts are legal and effective.
Aurora Collections – Frequently Asked Questions
1. Can an Aurora collection agency recover unpaid invoices for aerospace and defense contractors?
Yes. Aurora has a major aerospace and defense economy anchored by Buckley Space Force Base and a network of suppliers, engineering firms, technology companies, manufacturers, and government contractors. The City of Aurora specifically identifies aerospace and defense as one of its targeted growth industries.
For disputed B2B accounts, creditors should retain contracts, purchase orders, statements of work, invoices, delivery or acceptance records, security-clearance-related documentation where relevant, and correspondence about disputed milestones or services. Aerospace and defense receivables can involve more complex approval chains than an ordinary commercial invoice, so identifying the actual contracting entity and payment obligation early is important.
2. Why does military awareness matter when collecting debts in Aurora?
Because Buckley Space Force Base is a major part of Aurora’s economy and community. The installation supports thousands of active-duty personnel, Guard and Reserve members, civilians, contractors, veterans, and military families.
Qualifying servicemembers may have protections under the federal Servicemembers Civil Relief Act (SCRA) involving certain pre-service debts, a 6% interest-rate cap, default judgments, leases, repossessions, and some court proceedings. For Aurora creditors, checking military status before certain types of legal escalation is therefore more than a technicality—it can materially change how an account should be handled.
3. Can Aurora hospitals, doctors, and dentists still send unpaid medical balances to collections in Colorado?
Yes. Valid patient-responsibility balances can still be professionally collected, but Colorado has significantly changed how medical debt may be handled. Colorado caps interest on covered medical debt at 3% annually, provides patients rights to request an itemized statement and dispute a balance, and establishes requirements around medical-debt payment plans.
Colorado also generally prohibits medical debt from being included in consumer credit reports. This is particularly relevant in Aurora because the CU Anschutz Medical Campus, UCHealth University of Colorado Hospital, and Children’s Hospital Colorado form one of the Rocky Mountain region’s largest healthcare and research ecosystems. For medical offices, dentists, hospitals, urgent care centers, ophthalmologists, surgery centers, and senior living providers, collection strategy should therefore emphasize clear patient communication, payment resolution, HIPAA-conscious handling, and early follow-up rather than credit-reporting pressure.
4. How quickly should an Aurora contractor act on an unpaid construction invoice?
Quickly. For most Colorado contractors, subcontractors, and material suppliers, a mechanics-lien statement generally must be recorded within four months after the claimant’s last labor or materials were furnished. A Notice of Intent generally must also be served at least 10 days before the lien is recorded. Some claimant and project types have different deadlines.
For Aurora electricians, plumbers, HVAC companies, roofers, restoration contractors, general contractors, subcontractors, and suppliers, repeated invoice reminders should not consume the lien window. Collection activity can begin while lien rights are being evaluated, with a Colorado construction attorney handling lien filings or enforcement when appropriate.
5. Does bilingual or multilingual debt collection matter in Aurora?
Very much so. Aurora describes itself as Colorado’s most diverse city: residents come from more than 130 countries and speak more than 160 languages, according to the city’s language-access research.
For medical practices, schools, property managers, contractors, utilities, and other consumer-facing organizations, language barriers can turn a simple billing question into an unpaid account. Clear communication in a debtor’s preferred language can reduce misunderstandings and make payment arrangements easier to resolve. Nexa has Spanish-speaking collectors available for bilingual collection outreach.
6. Which court handles an unpaid account in Aurora if the city spans three counties?
This is a genuinely important Aurora-specific question. Aurora sits in Arapahoe, Adams, and Douglas counties, so the appropriate court can depend on where the debtor lives, works, does business, or where other venue requirements are met.
Colorado Small Claims Court can handle qualifying claims of up to $7,500, but the creditor must identify the correct county court before filing. That means an Aurora business should not assume that every local unpaid invoice automatically belongs in Arapahoe County. For larger or disputed claims—or difficult judgment enforcement—a local Colorado debt-collection attorney can help determine the correct venue and recovery route.
Ready to Improve Your Cash Flow?
Contact us for a no-obligation quote.