Nexa Collections

Collection Agencies in Chicago, IL

Directory >> USA >> Illinois >> Chicago

List of collection agencies in Chicago, IL

About Chicago

  • Hub: Finance, logistics, food & manufacturing, healthcare, consulting, tech.

  • Notables: CME Group, Exelon, McDonald’s, Walgreens Boots Alliance, Mondelez, Motorola Solutions, United Airlines.

  • Big employers: City of Chicago/Cook County, Chicago Public Schools, University of Chicago, Northwestern & UIC, Advocate Health, Northwestern Medicine, United Airlines.

  • Famous for: Skyline & architecture (Willis Tower), Millennium Park/“The Bean,” Lake Michigan, deep-dish pizza, blues/jazz, Art Institute, Bulls/Cubs/White Sox/Bears/Blackhawks.

Collection Agency in Chicago — Compliance First. 

Free consultation. We help Chicago businesses recover past-due balances while protecting your reputation and staying within Illinois rules.

Request a Chicago Proposal »
Fast kickoff. Minimal lift for your team.

Why Chicago/Illinois Needs a Different Playbook

  • Illinois license: We operate under the Illinois Collection Agency Act and handle accounts statewide, including Chicago.

  • Statute of limitations: Typically 10 years for written contracts and 5 years for oral agreements; we screen by age before any legal step.

  • Small Claims: Illinois small-claims matters are generally up to $10,000, useful for lower balances when it pencils out.

  • Judgment interest: Money judgments in Illinois generally accrue at 9% per year (different rules may apply in limited cases).

  • Documentation discipline: We keep contracts, invoices, statements, and dispute logs organized from day one to avoid stalls later.

Result: fewer surprises, cleaner audits, better net recovery.

Industries We Serve (Chicago)

  • Medical & Dental: Clear balance explanations, patient-friendly options, HIPAA-aware workflows.

  • Senior Living: Family/POA coordination, benefits navigation, firm yet respectful outreach.

  • Education: Private K–12 and higher-ed—tuition, fees, dorm damages, installment plans.

  • Utilities & Home Services: Final bills, move-outs, deposit disputes with low complaint rates.

  • Fitness & Memberships: Card-on-file churn, freezes/terminations, dispute cleanup.

  • Commercial / B2B: Terms enforcement, documentation lift, amicable through legal.

Recent Results in Chicago

  • North Side multi-specialty clinic: 43% recovered in 60 days with sequenced letters + portal payments.

  • West Loop fitness studio: $19.7k recovered; chargebacks down 28% after policy tune-up.

  • Suburban IT services (B2B): 57% at 90 days via amicable outreach + substantiation flow.
    Examples are anonymized. Actual results depend on balance mix and paperwork quality.

How We Work

  1. Intake & plan. You share balances, age buckets, and documents; we set targets and guardrails.

  2. Go-live. Secure data handoff, Illinois-specific notices, branded payment options.

  3. Tuning. Weekly reviews on contacts, promises-to-pay, and posted dollars; we adjust quickly.

  4. Reporting. Clear dashboards for placements, disputes, and net recovery.

Reputation Protection

  • Recorded calls + audit trails for quality reviews.

  • Plain-language messages that de-escalate and convert.

  • Omnichannel access (email/SMS/portal/IVR), ADA-aware and multilingual where needed.

  • Privacy controls aligned to best practices; least-privilege access and secure retention.

Service Types — Choose Your Start Step

  • Step 1 — First-party reminders (5 touches) — Fixed fee. Best for fresh balances.

  • Step 2 — Third-party written demands (5 letters) — Fixed fee. Best for 45–120-day accounts with documents in order.

  • Step 3 — Third-party collections (calls + digital) — Contingency. Best for older or higher-balance files.

  • Step 4 — Legal collections (your approval) — Contingency. Best for documented, litigable accounts.
    Fixed-fee steps: payments go straight to you. Legal: only nominal court filing fees upfront; reimbursed on recovery.

FAQs — Chicago / Illinois

Are you licensed to collect in Illinois?
Yes. We’re licensed and serve the Chicago metro and the rest of the state.

Which limitation periods do you observe?
Typically 10 years for written contracts and 5 years for oral; we screen by age before any legal move.

What interest applies to money judgments?
Usually 9% per year; certain matters can differ.

Can you work smaller balances?
Yes. Illinois Small Claims can be a faster route for limited amounts; we’ll advise when it improves speed and net return.

Do you handle purchased/assigned consumer accounts?
Yes. We keep the required documentation on file before any litigation or credit reporting.

Start Recovering in Chicago

We’ll align the plan to your industry, balance mix, and documentation—then get moving.