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Collection Agencies in Boston / Massachusetts

Directory >> USA >> Massachusetts

List of collection agencies in Massachusetts

If you need a cost-effective debt collection agency fully licensed to recover medical or small business debt in Massachusetts: Contact us

    • Receivable Management Corporation (RMC) : Woburn
    • FH CANN & Associates : North Andover
    • EOS CCA Debt Collection Services : Norwell
    • Diversified Credit Services / Highland Collection : Woburn
    • Delta Management Associates Inc : Chelsea
    • Valentine & Kebartas Inc : Lawrence
    • Glenn Associates : Wilmington
    • First Financial Resources (FFR) : Framingham
    • Associated Credit Services ACS : Westborough
    • Stevens Business Service (SBS) : Lowell
    • Action Collection Agency of Boston (ACA) : Middleboro
    • Peter Roberts & Associates (PRA) : Milford
    • Gragil Associates Inc : Pembroke
    • The Allen Daniel Associates (ADA) : Waltham
    • Western Mass Credit Corp : Wilbraham
    • Debt Management Inc : Mansfield
    • All Debt Solutions : Milford
    • Worcester

Boston & Massachusetts Debt Recovery

Get paid faster with a plan that’s cost-effective, compliant, and reputation-safe. We help small and large businesses across Boston, Cambridge, Worcester, Springfield, the North/South Shore, and statewide. We can collect in all 50 states and Puerto Rico.


CTA: Ready to start? Contact us for a quick, no-pressure review.


Why Switch to Us

  • Higher net back: fixed-fee early steps (~$15/account) for fresher balances.

  • Reputation protection: polite, brand-safe outreach; escalation only when warranted.

  • Compliance first: Massachusetts call-frequency limits and notice rules baked in.

  • Operational lift: free bankruptcy, litigious-debtor, and address checks; clear reporting.

  • Flexible options: start at Steps 1–3 based on age/amount; no recovery, no fee on contingency.


Recent Results (Boston area)

  • Medical/Dental (Longwood, Back Bay): 0–90 day balances — 65–78% resolved via Steps 1–2.

  • Professional Services (Seaport, Financial District): mixed ages — 38–52% recovered with Step 3 plans.

  • Auto/Service & Memberships (Route 9, Route 128 corridor): recent invoices — 60–72% in Steps 1–2; older (>180 days) 22–35% after Step 3.
    Actual results vary by age, data quality, and dispute rate. Newer accounts perform better.


Industries We Serve

Medical, Dental, Schools/Universities, Utilities, Auto (sales/service), Professional services (legal/CPA), Gyms & Memberships, Senior Living, Parking & Towing, Home Services, Property Management, Retail & e-commerce, Small & Large Business A/R.


How We Work

(Practical guidance, not legal advice. We tailor to your facts and the latest rules.)

  • Start where it fits: Steps 1–3 based on age/amount.

  • Respectful contact: letters/calls plus compliant digital where permitted.

  • You stay in control: credit reporting and legal are opt-in tools, used judiciously.


Service Types & Pricing

  • Step 1 — First-Party Courtesy Reminders (Fixed-Fee)
    Five soft reminders for fresher balances (0–60 days), sent as if from you.
    Typical Fee: $15/account.

  • Step 2 — Third-Party Written Demands (Fixed-Fee)
    Five professional letters on third-party letterhead; digital touches where allowed.
    Typical Fee: $15/account.

  • Step 3 — Full Third-Party Collections (Contingency)
    Polite phone + digital contact; payment plans/settlements when helpful.
    Typical Fee: 40% of amounts recovered. No recovery, no fee.

  • Step 4 — Legal Collections (Contingency, client-approved)
    Attorney escalation after in-depth review; nominal filing fees initiated and reimbursed upon recovery.
    Typical Fee: 50% of amounts recovered. No recovery, no fee.

Notes: Steps 1–2 pay directly to you; no extra fees. Start at any step (1–3).

Free: bankruptcy screen, litigious-debtor check, latest-address check. Credit reporting if you choose and if permitted.


Massachusetts Compliance — Ultra-Short

  • Call frequency limits: Massachusetts caps contact attempts; workplace contacts are tightly restricted.

  • Time-to-sue (contracts): generally 6 years in MA; after that, claims are typically time-barred.

  • Wage garnishment: court order required and heavily limited/exempt; we focus on cooperative resolutions first.

  • Licensing/notice: third-party collection activity requires state-specific licensing/bonding and clear disclosures.

 

Massachusetts Debt Collection Laws — Practical Highlights (Plain-English)

This is practical guidance, not legal advice. We tailor outreach to your facts and the latest rules.

  • State Licensing & Bonding
    Third-party collectors must be licensed in Massachusetts and meet bonding/record-keeping standards. We only operate in line with current state requirements.

  • Strict Communication Rules (AG Regulations + Federal Law)
    Massachusetts imposes tight limits on call frequency and timing, adds content requirements for written notices, and restricts certain voicemail/text/email practices. We build these limits into cadence, scripts, and templates.

  • Contact Hours & Place of Work
    No calls at inconvenient times (generally outside 8 a.m.–9 p.m.). Workplace contacts are restricted, especially if the employer prohibits them. We verify workplace policies before any outreach.

  • Required Written Disclosures & Validation Rights
    Consumers must receive a timely written notice describing the debt and their right to dispute/seek validation. If a dispute arrives, collection pauses until validation is sent. Our workflows halt automatically on disputes.

  • Time-Barred Debt (Statute of Limitations)
    Many Massachusetts contract claims are time-barred after ~6 years (shorter for some goods-related claims). For out-of-statute accounts, we do not sue and provide required time-barred disclosures before any voluntary payment discussions.

  • No Misrepresentation or Unfair Practices
    Threats of legal action that won’t or can’t occur, misleading settlement language, or third-party disclosure (telling others about the debt) are prohibited. Our QA checks every template and call reason before use.

  • Fees, Interest & Add-Ons
    Only amounts allowed by contract or law may be sought (interest, late fees, costs). We scrub each account to match the underlying agreement and Massachusetts limits before first contact.

  • Wage Garnishment & Bank Levies
    Garnishment requires a court judgment and is heavily limited/exempt in Massachusetts. We prioritize cooperative payment plans; legal escalation happens only with your approval and after a cost-benefit review.

  • Medical Debt & Credit Reporting
    Credit reporting for medical balances is subject to evolving national bureau rules and state/federal policy shifts. We use the current rule set at the time of action and will not report unless you opt in and law permits.

  • Language Access & Sensitive Consumers
    We offer plain-language communications and respectful options for limited-English-proficiency consumers, active-duty military, the elderly, and recently bereaved accounts—reducing complaints and improving resolution rates.


Ready to recover more in Boston & across MA?

Let’s begin with a short review of your aging A/R (Seaport, Kendall Square, Back Bay, Worcester, Springfield, or the Cape).
CTA: Contact us and send a sample file today.

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