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Collection Agency in Madison, WI | Compliant & Effective

Your Partner for Compliant Revenue Recovery in Madison

Running a business in Madison means navigating a unique economy. From the healthcare providers in the U-Med District and tech firms near the Capitol to the high-turnover property management around UW-Madison, your cash flow is everything.

The problem isn’t just unpaid invoices. It’s the transient population of students and professionals who leave the state, and the complex web of Wisconsin laws that make recovering money a high-risk minefield.

You need a partner who can navigate both.

Nexa provides a reputation-safe approach, equipped with all 50-state collections license, offering free credit reporting, free litigation, free bankruptcy scrubs, and zero onboarding fees. Secure – SOC 2 Type II & HIPAA compliant. Over 2,000 online reviews rate us 4.85 out of 5. 

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Pricing (Simple, Transparent, Fast to Start)

Fixed-Fee: $15 per account (you keep 100% of what’s recovered)
Contingency: 40% (if there’s no recovery, there’s no fee)

When appropriate and permitted, we can use email or text to speed up responses. Involvement of a collection agency significantly improves recovery rate — the earlier you assign, the better the recovery results, especially with amicable strategies. Let your employees do the core work they were hired for, instead of chasing payments (which nobody enjoys).
Bilingual collections are available — Spanish-speaking collectors are on board.

Money saver tip: Many clients offset the fixed-fee service by treating it as a business expense (after checking with their CPA).

Why Wisconsin Compliance is Different (And Critical)

In Wisconsin, “compliance” isn’t just a buzzword. It’s a legal requirement.

1. We Are a Licensed Partner: Wisconsin requires any entity collecting debts to be licensed and bonded by the state. Using an unlicensed, cheap-out-of-state partner is a massive legal risk. We are a fully licensed and compliant partner.

2. The WCA (Wisconsin Consumer Act): This is one of the strictest state-level consumer protection acts in the nation. It’s far more restrictive than the federal FDCPA. One mistake by an untrained, aggressive agency can expose your business to significant lawsuits.

We are experts in the WCA. Our process is designed to keep your legal risk low while recovering more—a promise most agencies can’t make.

A Madison Case Study in Action

  • Problem: A property manager for student housing near UW had $7,800 in unpaid rent and damages from a group of former tenants who had all moved to different states (Illinois, Minnesota, and California).

  • Solution: The firm placed the accounts with us. Our 50-state license and professional Step 3 (Contingency) team got to work.

  • Result: We located all parties, respectfully established their legal obligations under the lease, and recovered over 90% of the balance within 60 days.

Our 4-Step Solution: A Flexible Toolkit

We offer a smarter, scalable process. You choose the right tool for the job. Most of our clients get the best results with our Step 2 + Step 3 combo.

  1. Step 1 — First-Party Courtesy Reminders (Fixed-Fee) We act as your extension, sending reminders as if they’re from you.

    • Typical Fee: $15 per account.

  2. Step 2 — Third-Party Written Demands (Fixed-Fee) The low-cost first move. Five professional letters on our letterhead.

    • Typical Fee: $15 per account.

  3. Step 3 — Full Third-Party Collections (Contingency) The professional pursuit. Persistent, polite phone and digital outreach from our WCA-trained experts.

    • Typical Fee: 40% of amounts recovered. No Recovery, No Fee.

  4. Step 4 — Legal Collections (Contingency, Client-Approved) The final step, only with your explicit approval and after a full compliance review.

    • Typical Fee: 50% of amounts recovered. No Recovery, No Fee.

We Protect Your “Mad-town” Reputation

Don’t let your cash flow get stuck like traffic on “The Beltline.” We protect your name on Google while still getting you paid. Our highly-rated process is built on professionalism.

We provide free bankruptcy screening and free litigious debtor checks with our contingency services to further protect you from risk.

Expertise in the “Isthmus” Economy

We work with all businesses, but have deep experience in Madison’s key sectors:

  • Healthcare & Dental (HIPAA Compliant)

  • Tech, Biotech, & B2B Services

  • Government & University-Related Accounts

  • Property Management & HOAs

  • Utilities, Private Schools, & Senior Living

Your Wisconsin Questions, Answered

Are you actually licensed to collect in Wisconsin?

A: Yes. This is a critical legal requirement (per Wis. Stat. Ch. 218) that many national agencies ignore. We are fully licensed, bonded, and compliant to operate in Wisconsin.

What is the WCA (Wisconsin Consumer Act) in simple terms?

A: It’s a very strict state law that governs how you can contact a debtor. It’s more restrictive than federal law. This is why you must use a trained, expert partner like us to avoid exposing your business to lawsuits.

We have former students/tenants who left the state. Can you find them?

A: Yes. This is our specialty. A local-only agency is powerless. Our 50-state license and national data tools are essential for a transient university city like Madison.

What is the 6-year law I’ve heard about?

A: That’s the Statute of Limitations in Wisconsin (Wis. Stat. § 893.43). You have 6 years from the date of default on a contract. It’s a hard deadline. We help you take action before this window closes.

Ready to Get Paid?

Stop taking on the risk and hassle. Let the experts resolve your unpaid accounts. Contact us for a no-obligation quote.

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