• Skip to main content
  • Skip to primary sidebar

Nexa Collections

  • Home
  • Serving
    • Medical
    • Dental
    • Small Business
    • Large Business
    • Commercial Collections
    • Government
    • Utilities
    • Fitness Clubs
    • Schools
    • Senior Care Facility
  • Contact Us
    • About us
    • Cost

Optimum Speed to Assign Debts to a Collection Agency

Large clients often assign hundreds ( even thousands) of accounts to a collection agency in one go. This large batch is usually their past-due inventory accumulated over the years. 

Suppose a client submits a batch of 1000 accounts to the collection agency. These accounts are assigned to multiple debt collectors who will start sending collection demands or making phone calls to all these 1000 accounts in a matter of days. At least a few hundred concerned debtors will begin calling the client directly ( to pay, dispute the debt, complain, or other reasons). Although (in most cases) the debtor is directed to call the collection agency and not the client, a few debtors still call the client.

The front-line person in the client’s office receiving these debtor calls quickly gets overwhelmed (at least temporarily for a few weeks). This high inbound call volume catches the client by surprise. Although the client will collect a lot of money quickly, they will surely need additional hands to cope with these debtor calls and inform the collection agency about the payments the received for these accounts. An update to your internal accounting software will also be required.

There are two ways to handle this situation:

  1. Before a client submits a large batch of accounts, they should dedicate more resources for inbound calls for at least a few weeks till the inbound call volume tapers down to a nominal level. This is the preferred approach.
  2. Assign only 100 accounts to start with. This will keep your inbound call volume low, then increase/decrease the submission size the following week.

Filed Under: Debt Recovery

Primary Sidebar


accounts receivable

Kindly fill this form.
We’ll get in touch with you



    Recent Posts

    • Impact of the GLBA on Collection Agencies
    • Industries with the Best and Worst Recovery Rates
    • Will Your Business Survive if You Die?
    • Can I Hire Multiple Collection Agencies at One Time?

    Featured Posts

    • Why Google Reviews Are Important for Your Medical Practice
    • Strategies to Improve Your Risk Management Plan
    • Collection Agency for Occupational & Physical Therapy Centers
    Directory of collection agencies

    Note: Nexa is an information portal that helps businesses and medical practices to find a good collection agency at no cost to them. We are not a collection agency. We do not perform any collection activity, nor take payments, nor do any credit reporting. Leads shared with shortlisted agencies with Low Contingency Fee and High Recovery rates.

    Featured Agencies

    • Credit Collection Partners (CCP) – Debt Collection
    • Collection Agencies in Midland, MI
    • Collection Agencies in Marshfield, WI
    Copyright: Nexa Collections | 2021
    All information on this website is for general information only and is not an experts advice. We do not own any responsibility for correctness or authenticity of the information, or any loss or injury resulting from it. Nexa is not a collection agency. Relevant inquiries are contacted by our shortlisted collection agency partner(s)
    X
    Need a Collection Agency?
    Contact Us