Nexa Collections

Collection Agencies in Dallas, TX

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List of collection agencies in Dallas, TX
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About Dallas

  • Hub: Telecom, finance, tech, aerospace/defense, healthcare, logistics.

  • Notables: AT&T, Texas Instruments, Southwest Airlines, American Airlines (DFW), Toyota North America (Plano), ExxonMobil (Irving), CBRE, Comerica.

  • Big employers: Dallas ISD, UT Southwestern, Baylor Scott & White, Texas Health Resources, City of Dallas, AT&T, American & Southwest.

  • Famous for: Dallas Cowboys, Dealey Plaza/JFK site, State Fair of Texas, Arts District, Reunion Tower, BBQ & Tex-Mex.

Dallas Debt Collection — Results-Driven, Compliant, Reputation-Safe

Your revenue shouldn’t get stuck on the Dallas North Tollway. If overdue invoices are slowing cash flow from Uptown to Plano, Deep Ellum to Irving, we’ll help you recover more—with a polite, compliant, and brand-safe approach backed by thousands of 4.8★+ Google reviews.


We collect in all 50 states and Puerto Rico.


Contact us to start today.

Why Dallas Businesses Choose Us

  • Cost-effective options: Fixed-fee (~$15 for five contacts) or contingency at 40%—start where it makes sense for your margins.

  • Compliance first: FDCPA/TCPA aligned, Texas-specific requirements respected, and no aggressive tactics that risk your reputation.

  • Reputation protection: Brand-safe tone, call-frequency controls, and detailed audit trails.

  • Faster decisions: Clear dashboards, quick placements, and transparent status updates.

  • Scalable coverage: Local Dallas focus with nationwide reach when customers skip to Frisco, Richardson, Fort Worth—or out of state.

Recent Results in Dallas 

  • Dental group near Preston Hollow: 72% recovery on balances <120 days using fixed-fee reminders before escalation.

  • Specialty clinic in Medical District: 38% lift in recoveries after switching late-stage accounts to contingency outreach.

  • Home services company off I-635/LBJ: Cut DSO by 11 days with our Step-1/Step-2 sequence.

  • Tuition program near Bishop Arts: 64% of small-balance plans re-activated with polite, scheduled SMS + email follow-ups.

How We Work (Simple, Predictable)

  1. Place accounts – Secure upload or API; we verify data and segment by age/size/propensity to pay.

  2. Polite outreach first – Written + digital reminders that preserve future business.

  3. Escalate only when needed – Human outreach by trained professionals; negotiate, set plans, resolve disputes.

  4. Legal only with your approval – Clear cost/benefit preview; you stay in control.

  5. You see everything – Real-time status, recordings/notes, and recovery analytics.

Service Types (Step-by-Step)

  • Step 1 — Friendly First-Party Reminders (Fixed-Fee)
    ~$15 per account for five contacts (letter/email/SMS cadence). Payments go directly to you. Great for <120-day balances.

  • Step 2 — Firm Written Demands (Fixed-Fee)
    Additional five written contacts under our name to add urgency—still no percentage if the debtor pays you.

  • Step 3 — Full Third-Party Collections (Contingency 40%)
    Human phone outreach, dispute handling, payment plans, skip-tracing when needed. No recovery, no fee.

  • Step 4 — Legal Collections (Contingency 50% unless pre-agreed)
    Used sparingly, only with your approval. We outline filing fees up front and proceed if the economics make sense.

Start at any step—many Dallas clients pair Step 1 + Step 3 to maximize ROI.

Compliance Snapshot (Texas & Federal — In Short)

  • Texas Debt Collection Act (TDCA): Texas requires third-party collectors to maintain a $10,000 surety bond with the Secretary of State; we adhere to Texas conduct rules, disclosures, and record-keeping.

  • Statute of Limitations (TX): Generally 4 years on most written contracts/open accounts (strategy adjusts for aging).

  • FDCPA: No harassment or false claims; written validation available; dispute handling within timelines.

  • TCPA & channel-specific consent: We respect call/text permission and time-of-day windows (8am–9pm local).

  • Credit-reporting changes: We follow current bureau policies, including limits on reporting certain medical debts and proper dispute reinvestigations.

  • HIPAA/GLBA: Protected handling of patient and consumer data; minimum-necessary data use.

Reputation Protection (Dallas-Ready)

  • Tone that matches your brand—courteous, professional, never hostile.

  • Frequency controls—guardrails on calls/SMS/emails so we never over-contact.

  • Local awareness—messages tailored for Dallas-Fort Worth consumers (references to common payment options, employer payroll cycles, and local holidays).

  • Audit trails—every contact recorded and reportable.

Industries We Serve

  • Healthcare & Dental (UT Southwestern, Baylor area practices, group dental)

  • Education & Training (private K-12, vocational, after-school, tutoring near North Dallas)

  • Home Services & Contractors (HVAC, plumbing, remodeling in Plano/Richardson/Frisco)

  • Professional Services (law, accounting, marketing agencies along Central Expy/US-75)

  • Fitness & Memberships (gyms, studios around Knox/Henderson, Addison Circle)

  • Automotive & Rentals (service centers, equipment, tool rental)

  • Retail & Ecommerce (recurring subscriptions, BNPL failures)

What You Get

  • Higher recoveries without burning bridges

  • Lower DSO and cleaner A/R aging

  • Clear fixed-fee vs. contingency ROI

  • Full visibility into outreach, disputes, and promises-to-pay

FAQs

Q: Can we try fixed-fee first and escalate only some accounts?
A: Yes. Many Dallas clients run Step 1 on all fresh accounts and escalate only stubborn balances to Step 3.

Q: Do you take small balances?
A: Absolutely. Fixed-fee steps are perfect for low-dollar invoices; contingency is ideal for older or higher-balance accounts.

Q: Will my customers get angry calls?
A: No. We use a polite, compliance-checked tone, adjust contact timing, and stop at the first sign of harassment risk.

Q: Can you handle payment plans?
A: Yes—affordable plans, autopay setup, and reminders to reduce fall-offs.

Q: Do you serve accounts outside Dallas?
A: Yes—all 50 states and Puerto Rico. Helpful when customers move from Dallas to another state.

Q: What about medical privacy?
A: We follow HIPAA and minimum-necessary data standards.

Pricing at a Glance

  • Fixed-Fee Outreach: ~$15 per account for five contacts (best for fresher balances).

  • Contingency Collections: 40% of amounts recovered (no recovery, no fee).

  • Legal (optional): Contingency 50% (with your approval) + nominal filing fees.

Ask for a Dallas sample cadence and an ROI model for your aging buckets.

Ready to Recover More from Dallas to DFW?

Let’s turn stalled invoices into clean cash flow—without risking your brand on Belt Line Road.
Contact us to get a quick estimate and free A/R review.