Revenue Recovery — Built for Cost Control, Compliance, and Brand Care
From Downtown/Five Points to Mesa St., Transmountain, Zaragoza/Montana, Fort Bliss, Mission Valley, and Horizon City, slow pay squeezes margins. We help El Paso teams convert past-due invoices into predictable cash with polite, compliant outreach that keeps relationships intact.
Nexa provides a reputation-safe approach, equipped with all 50-state collections license, offering free credit reporting, free litigation, free bankruptcy scrubs, and zero onboarding fees. Secure – SOC 2 Type II & HIPAA compliant. Over 2,000 online reviews rate us 4.85 out of 5.
Need a Collection Agency? Contact us
Service Types & Pricing (Start at any step 1–3)
• Step 1 — First-Party Courtesy Reminders (Fixed-Fee)
We act as your extension with five soft reminders for fresher balances (0–60 days), sent as if these reminders are coming from you. Typical Fee: $15 per account.
• Step 2 — Third-Party Written Demands (Fixed-Fee)
Five professional letters on collection agency letterhead that prompt action while preserving goodwill. Sometimes digital contacts are mixed if permitted by law in that area. Typical Fee: $15 per account.
• Step 3 — Full Third-Party Collections (Contingency)
Persistent, polite phone + digital contact; payment plans and settlements used when helpful. Typical Fee: 40% of amounts recovered. No recovery, No Fee.
• Step 4 — Legal Collections (Contingency, client-approved)
Attorney escalation only after in-depth review; nominal filing fees initiated and reimbursed upon recovery. Typical Fee: 50% of amounts recovered. No recovery, No Fee.
Notes: Steps 1–2: payments go directly to you; no extra fees. You may also be able to claim the Fixed-Fee as a business expense. Start at any step (1–3) based on age/amount.
Free: Bankruptcy screening • Litigious debtor check (to minimize lawsuits) • Latest address check • Credit reporting (if you want and if the law permits).
Reminder: Newer accounts recover better—place early.
Most clients choose Step 2 (Fixed-Fee) → Step 3 (Contingency) for strong lift at a low upfront cost.
Why Switch to Us
- Lower cost to collect:
Start with Fixed-Fee touches (~$15 for five contacts); move to contingency only when needed. - Brand-safe approach:
Respectful, solution-first conversations reduce complaints and protect reviews. - Operational clarity:
Clean dashboards, live notes, and your approvals—no guesswork. - Nationwide reach:
One partner for Texas and beyond with consistent reporting across locations.
Recent Results in and near El Paso
- Orthopedic clinic near Fort Bliss: 117 accounts → $12,860 recovered in 40 days via Step 2, plus 11% of balances converted to 4-month plans on Step 3.
- Auto service chain (Montana Ave. corridor): 73 invoices → 28% paid after a Step 1 campaign; +14% settled during Step 3 weekend calling.
- Property management (Downtown & Sunset Heights move-outs): 64 balances → $18,300 in 55 days using Step 2 → Step 3 with skip-trace refresh.
- Industrial supplier (I-10 / Americas Interchange): 52 B2B past-dues → 24% same-month recovery post-Step 2; two high-balance files approved for legal review.
Industries We Serve (HIPAA-Aware for Healthcare)
Small and large businesses, medical, dental (HIPAA compliant), schools/training, utilities, auto, professional services (law/CPA/MSP/SaaS), gyms & memberships, senior living, property management, parking, towing, contractors/home services, logistics & warehousing.
Reputation Protection (Why It’s Safe to Switch)
- De-escalation first, clear choices (pay-in-full, settle, short plan).
- Audit-ready records for every touch and promise-to-pay.
- Your controls on cadence, settlement limits, and bureau reporting.
Texas Collection Law — Quick Essentials
- Statute of limitations (many contracts): 4 years to sue on most contract debts; sale of goods generally 4 years under the UCC.
- Wage garnishment: Not allowed for typical consumer debts in Texas (exceptions include child/spousal support and certain federal debts).
- Call recording: One-party consent—at least one participant must consent to record.
Practical takeaway: Place accounts early and document last-payment/acknowledgment dates to stay well within timelines.
FAQs
- What if the debtor moved out of Texas?
We operate nationwide (50 states + Puerto Rico)—relocation doesn’t stop recovery. - Do I pay if you don’t collect?
Fixed-Fee (Steps 1–2): low per-account cost for five contacts. Contingency (Steps 3–4): No recovery, No Fee (40%/50%). - How do you protect our brand?
Polite, solution-oriented communication, strict compliance, and your approval for settlements and any credit reporting. - We’re switching from another provider—what changes?
Expect earlier low-cost touches, clearer dashboards, faster updates, and complaint-resistant scripting, which typically improves engagement within 30–45 days.
Ready for a custom El Paso plan and quote? Contact us—let’s turn receivables into results.