Nexa Collections

Collection Agencies in Austin, TX

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List of collection agencies in Austin, TX

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About Austin

  • Hub: Tech/software, semiconductors, EVs, creative/media, government, higher-ed.

  • Notables: Dell, Apple, Tesla, AMD, Samsung Austin Semiconductor, IBM, Oracle, Whole Foods.

  • Big employers: State of Texas, UT Austin, Dell, Apple, Samsung, Tesla, H-E-B, City of Austin, Ascension Seton, St. David’s HealthCare.

  • Famous for: Live-music capital (SXSW, ACL), BBQ & tacos, Barton Springs, bat bridge, Hill Country vibes.

Reclaim Your Revenue in Austin

We help Austin businesses just like yours—from South Congress boutiques to tech startups in the Domain—recover outstanding balances quickly and professionally. We understand the unique Austin market. Our process is designed to protect your brand reputation while delivering exceptional results. We are highly rated on Google because we treat every interaction with respect.

Your Partner for Effective, Compliant Recovery

We blend cost-effective solutions with a compliant, reputation-first approach. We can collect in all 50 states and Puerto Rico, giving you a single partner for all your recovery needs.

  • Protect Your Reputation: Our professional, empathetic approach preserves your customer relationships.
  • Maximize Your Cash Flow: We turn your aged receivables into revenue.
  • Ensure Compliance: We are fully compliant with all state and federal regulations, protecting you from risk.
  • Save Time: Focus on running your business, not chasing payments.
  • Free Added Value: We provide free bankruptcy screening, litigious debtor checks, and address verification on all accounts.

How We Work: A Simple, Scalable Process

We offer flexible steps to match your needs. Most of our Austin clients find success starting with Step 2, followed by Step 3 for tougher accounts.

Step 1 — First-Party Courtesy Reminders (Fixed-Fee) We act as an extension of your team. We send five soft reminders for new balances (0–60 days), sent as if they’re coming from you.

  • Typical Fee: $15 per account.

Step 2 — Third-Party Written Demands (Fixed-Fee) Five professional letters sent on our letterhead that prompt action while preserving goodwill. We may also mix in digital contacts where permitted by law.

  • Typical Fee: $15 per account.

Step 3 — Full Third-Party Collections (Contingency) Our team uses persistent, polite phone and digital outreach. We negotiate payment plans and settlements to get you paid.

  • Typical Fee: 40% of amounts recovered. No Recovery, No Fee.

Step 4 — Legal Collections (Contingency, Client-Approved) For the most difficult accounts, we escalate to an attorney after an in-depth review, and only with your explicit approval. Nominal filing fees are initiated and reimbursed upon recovery.

  • Typical Fee: 50% of amounts recovered. No Recovery, No Fee.

For Steps 1-2, payments go directly to you with no extra fees. You can start at any step (1–3) based on the account’s age and amount.

Industries We Serve in the Capital City

We have deep experience helping a wide range of Austin-area businesses, including:

  • Medical, Dental & Healthcare (from St. David’s affiliates to private clinics)
  • Property Management (Apartments in 78704, commercial real estate)
  • B2B & Commercial Services
  • Tech and SaaS Companies
  • Home Services & Contractors
  • Private Education & Schools

Recent Austin-Area Results

  • $22,500 Recovered for a commercial property manager near The Triangle.
  • $8,300 Collected for a dental practice in Round Rock using our Step 2 + Step 3 combo.
  • $45,000 Secured for a B2B service provider from a client who had moved to another state.

A Note on Compliance

As your partner, we navigate complex laws for you. In Texas, creditors must be mindful of the Texas Debt Collection Act (TDCA), which works alongside the federal FDCPA. The key for you? Using a compliant partner is essential to avoid liability for harassment or deceptive practices. We handle all communications in full compliance, protecting you and your business.

Frequently Asked Questions

How do we start? It’s simple. Contact us, and we’ll review your accounts and recommend the best starting step. You can securely place accounts through our online portal.

How long does it take? Our fixed-fee steps (1 and 2) run for a short, defined period. Contingency (Step 3) continues until the balance is resolved or deemed uncollectible. We move fast to get you results.

Do you report to credit bureaus? We can, but only if you want us to. This option is available at no extra cost during Step 3.

Why not just use a flat-fee service? Our fixed-fee (Step 2) is a powerful, low-cost first move. But for stubborn accounts, you need the persistent, professional follow-up of our contingency team (Step 3). We offer both, so you get the right service for the right account.

Ready to Improve Your Cash Flow?

Stop wasting time on unpaid invoices. Let us help you recover what you’re owed. Contact us for a no-obligation quote.