Voorhees runs on tight timing: PATCO park-and-ride mornings, Route 73 lane changes, and the constant flow between I-295, Cherry Hill, and the Philly edge of the map. When payments slip, they don’t “just arrive later.” They miss the train—and the delay ripples into payroll, vendor terms, and your team’s sanity.
If your staff is spending lunch breaks chasing balances, you’re not saving money. You’re donating focus.
Nexa provides a reputation-safe approach, equipped with all 50-state collections license, offering free credit reporting, free litigation, free bankruptcy scrubs, and zero onboarding fees. Secure – SOC 2 Type II & HIPAA compliant. Over 2,000 online reviews rate us 4.85 out of 5.
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Simple pricing that keeps the math friendly
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Fixed-fee: $15 (you keep 100% of what’s recovered)
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Contingency: 40% (no recovery, no fee)
When appropriate and permitted, we may also use email or text to speed up responses. Involvement of a collection agency significantly improves recovery rate—earlier you assign, better recovery results are delivered—using our most amicable strategies. Let your employees do core work they were hired for, rather than making them do collections (which they obviously do not enjoy). Bilingual collections are available—Spanish-speaking collectors are on board.
Money saver tip: Many clients treat our fixed-fee service as a business expense (confirm with your CPA), which can make it feel close to “free” at tax time.
Why invoices stall here (even when people aren’t trying to be difficult)
Voorhees is a “between places” town—in a good way. But that also means invoices bounce between offices, job sites, and decision-makers:
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Work performed near Voorhees Town Center gets approved by someone sitting in Cherry Hill.
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A vendor meeting happens off County Route 544 (Evesham Road), but payment is controlled by an HQ in another county.
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A patient balance tied to care near the Virtua Voorhees corridor gets delayed by confusion, not refusal.
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The “right contact” changes when teams commute via Woodcrest Station or Ashland Station and someone new inherits the inbox.
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Lots of activity funnels through I-295 access and the Route 73 / Route 70 triangle—fast businesses, fast turnover, fast excuses.
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And yes: the wider Philly corridor (including access through Philadelphia International Airport) makes “we’re traveling / we’re slammed” sound believable—until your invoice hits 90+ days.
The Velvet Hammer: why you recover more by working with the debtor
Arguing creates a weird competition: the debtor starts paying whoever scares them least—or whoever is easiest to get off their list. That’s rarely you if the conversation is tense and messy.
We recover more by doing the opposite:
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We lower the temperature. Calm language keeps the debtor willing to engage.
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We raise the structure. Clear balance, clear documentation, clear deadline, clear options.
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We make you the easiest creditor to finish. People prioritize the account that feels fair, organized, and final.
This is the Velvet Hammer: firm enough to secure payment, soft enough to protect your 5-star reputation.
We also do a litigation scrub to protect you from collecting debt from riskier people—accounts with dispute red flags, wrong-party issues, or elevated blowback potential.
Red flag box: 3 collection pitfalls we see in Voorhees-area businesses
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Letting “I’m waiting on my customer” become your problem. That’s a stall, not a plan.
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Not pinning down the dispute. “Not our invoice” must turn into one specific question with one specific answer.
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Using the wrong messenger. When stressed staff improvise, it can trigger defensiveness and review-bomb risk.
Note from the Account Reconciliation Team
We don’t want your name dragged through local Facebook threads or review sites because someone “felt pushed.” Our calls are recorded and randomly reviewed to prevent rogue collectors and keep outreach professional. We’re not here to win arguments. We’re here to close balances cleanly.
Two recent recovery results (reputation-safe)
Medical recovery (Voorhees): $6,940 patient balance
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Step 1: We verified contact details, then sent a short, respectful message with a “reply to settle” path.
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Step 2: The patient cited confusion about what insurance covered; we clarified the confirmed patient portion and offered two options (pay-in-full or short plan).
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Step 3: The patient chose a two-part schedule and completed it—no drama, no front-desk strain.
Business recovery (nearby: Cherry Hill/Marlton corridor): $11,780 service invoice
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Step 1: We gathered proof (work completion notes, invoice trail) and approached it as reconciliation, not accusation.
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Step 2: The debtor said “AP needs the PO reference.” We secured the missing detail and reissued a clean statement the same day.
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Step 3: Payment landed via a dated commitment—relationship preserved, balance closed.
Mini scenarios
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Voorhees: $3,620 (contractor final invoice) — debtor stalled on “waiting for sign-off.” We set a firm deadline with two payment choices, and collected within weeks.
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Nearby town: $9,940 (restoration billing gap) — the debtor disputed a portion. We separated undisputed from disputed, recovered the first part immediately, and finished the remainder after a short document review.
Industries we serve (tailored for this market)
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Healthcare & Medical: 100% HIPAA-compliant recovery for hospitals and specialty clinics—patient-respectful, brand-safe
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Colleges & Universities: tuition fee recovery, housing balances, and bursar accounts—firm while preserving student relationships
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Dental: dental practices and orthodontics—professional outreach that doesn’t scare patients away
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Restoration / pool / contractors: scope changes, change orders, and delayed approvals handled through mediation-first recovery
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K-12 Private & Charter Schools: unpaid enrollment fees and textbook costs—sensitive, discreet communication
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Accountants & CPA Firms: recovery of professional service fees; we understand net-30 cycles and protect client rapport
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Banks & Credit Unions: delinquent consumer loans, overdrawn accounts, and deficiency balances—process-driven and documented
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Construction & Trades: HVAC, electrical, and general contractors—progress billing and close-out balances
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B2B Commercial / Restoration / Waste Management: recurring invoices and route-based billing that require consistent follow-up
Laws summary (practical, not legal advice)
Collections are shaped by federal rules like the FDCPA and CFPB’s debt collection rule (communication guardrails), plus rules around consent and disclosures (including for calls/texts), and credit reporting standards when applicable. New Jersey also has its own timelines for bringing contract claims and court procedures for post-judgment remedies.
Operationally, we do USPS address checks, skip tracing, and a bankruptcy check. Credit reporting is available if you choose and if permitted.
FAQs
Will this hurt my reputation in a tight South Jersey business circle?
That’s exactly what Velvet Hammer prevents. We stay calm, document-led, and private—so payment happens without backlash.
What if the debtor is local but “always busy” and never answers?
We use concise outreach (including email/text when appropriate and permitted) and a clear decision deadline. Busy people respond to structure.
Do you handle invoices tied to POs, deliveries, or multi-location approvals?
Yes. In this corridor, the money is often controlled by someone “two exits away.” We find the right payer and keep it clean.