Where the Clearwater and Snake Rivers converge, Lewiston businesses drive the only inland seaport in the Northwest. But even in a town built on steady navigation and timber-tough industry, unpaid invoices can create a logjam in your cash flow. We act as your Account Reconciliation Concierges, ensuring your revenue flows as smoothly as the currents at the Port of Lewiston without bruising your local reputation.
Nexa provides a reputation-safe approach, equipped with all 50-state collections license, offering free credit reporting, free litigation, free bankruptcy scrubs, and zero onboarding fees. Secure – SOC 2 Type II & HIPAA compliant. Over 2,000 online reviews rate us 4.85 out of 5.
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Straightforward Pricing for the Lewis-Clark Valley
Liquidity shouldn’t be a guessing game. We provide two clear avenues to reclaim your capital:
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The Flat-Fee Phase: For early-stage delinquency, pay a simple $15 per account and keep 100% of the recovered funds.
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The Contingency Phase: For older or more stubborn debt, our rate is 20%–40%. If we don’t recover your money, you don’t pay us a dime.
Involvement of a professional agency significantly improves your recovery rate; the earlier you assign a file, the better the Current results we deliver. We utilize integrated email and SMS text streams to meet debtors where they are. This allows your employees to focus on the core work they were hired for, rather than making them do collections—a task they clearly do not enjoy and that pulls them away from growing your business.
Contact Nexa to secure your receivables.
Why the “Velvet Hammer” Recovers More
Most agencies fail because they treat every debtor like an adversary. In a tight-knit community like Lewiston, that approach backfires. When you argue with a debtor, they shut down and pay whoever is making them feel less attacked.
We use a diplomatic style that is firm enough to secure payment but respectful enough to protect your 5-star online reputation. By working with the debtor to find a path to “yes,” we ensure they have the will to pay you before they pay others. To further insulate you from risk, we perform a litigation scrub on every file. We identify “frequent flier” litigators and high-risk profiles before the first call is even made, protecting you from people who look for technicalities to trigger lawsuits.
A Note from Your Reconciliation Concierges
We like to think of our team as the tugboats of your financial department—small, powerful, and capable of moving massive obstacles with precision. In the Valley, your reputation is your most valuable asset. Whether your debtor is a student at Lewis-Clark State College or a contractor working near the Bryden Canyon area, we represent your brand with the same professional empathy you would. We bridge the gap between “delinquent” and “settled” so you can keep your focus on the horizon.
Local Industry Focus: Tailored for Lewiston
Our strategies are built specifically for the economic landscape of Nez Perce County:
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Healthcare & Medical: 100% HIPAA-compliant recovery for surgical centers and clinics near the St. Joseph Regional Medical Center corridor.
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Construction & Trades: Revenue restoration for HVAC, electrical, and general contractors fueling residential growth along the Gun Club Road ridges.
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B2B Commercial, Restoration & Waste Management: Professional mediation for the logistics and industrial support firms serving the seaport and timber industries.
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Dental: Specialized focus on orthodontics and family practices where patient-provider rapport is essential.
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K-12 Private & Charter Schools: Diplomatic handling of unpaid enrollment fees and textbook costs for the city’s growing school choice landscape.
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Accountants & CPA Firms: We understand the “net-30” billing cycle and secure professional fees without damaging long-term client trust.
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Banks & Credit Unions: Expert handling of delinquent consumer loans and overdrawn accounts with reputation-safe, firm protocols.
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Colleges & Universities: Managing tuition and housing balances for students at LCSC or neighboring institutions across the border.
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Home Services: Recovering revenue for pool builders, landscapers, and residential renovation teams.
Red Flags: 3 Lewiston Collection Pitfalls
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The “Border Jump”: Being a twin-city means debtors often move across the river to Clarkston, WA. Without Current skip-tracing, you might be sending letters to an empty house in Idaho while they live three miles away in Washington.
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The Seasonal Stall: In an economy tied to timber and agriculture, many debtors try to “wait for the next cycle.” We ensure you are prioritized now, not later.
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The “Handshake” Trap: Many local businesses still operate on verbal agreements. Without a paper trail, these debts become “he-said, she-said” disputes that require professional mediation to resolve.
Recent Success Stories
Medical Scenario: The Specialized Imaging Center
A diagnostic facility near Juniper Drive was carrying $11,000 in aging patient copays.
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Step 1: We performed a skip-trace and USPS address check, finding several patients who had moved across the border.
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Step 2: Our Concierges reached out with an empathetic tone, acting as a billing auditor to resolve insurance misunderstandings.
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Step 3: We recovered $9,500 in 35 days, and the clinic received zero negative feedback.
Business Scenario: The Industrial Logistics Firm
A transportation company serving the Lewiston-Nez Perce County Airport area was owed $14,000 by a defunct vendor.
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Step 1: We ran a bankruptcy check and litigation scrub, identifying that the debtor was still active under a different trade name.
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Step 2: Using the “Velvet Hammer,” we presented the owner with the evidence and a structured path to repayment.
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Step 3: The debt was settled in full via wire transfer within two weeks.
Concrete $5K–$15K Recovery Examples
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The “Net-60” Contractor: An HVAC firm was owed $7,200 for a commercial project. We identified the “dispute” was actually a lost invoice and secured the payment in 10 days.
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The Tuition Arrears: A private academy recovered $12,000 from a family that had relocated. We used national skip tracing to find them and diplomatic negotiation to secure the funds without a courtroom.
Ethics and the Law
We handle the Current regulatory burden so you don’t have to. Our team strictly adheres to the Fair Debt Collection Practices Act (FDCPA) and relevant federal standards.
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Skip Tracing & USPS Checks: We verify every address to ensure legal deliverability.
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Bankruptcy Scrubs: We stop all activity immediately if a bankruptcy is detected to protect you from stay violations.
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Quality Assurance: To prevent rogue behavior and review-bombing, all calls are recorded and randomly reviewed by our management team.
Frequently Asked Questions
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Can you collect if the debtor moved to Washington? Yes. Our skip-tracing and outreach tools are national; a move across the Snake River won’t stop our process.
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Does the $15 fee cover everything? It covers the initial fixed-fee recovery phase. If the account requires deeper contingency work, you only pay a percentage of what we actually bring in.
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How do I track my progress? You have 24/7 access to our online portal to see every note and payment.
Contact Nexa to begin your reconciliation.