In Fort Smith—where the historic strength of River Valley manufacturing meets a rapidly expanding healthcare corridor—your business’s capital is the primary engine of local momentum. For professional firms and medical practices, an outstanding invoice isn’t just a line item; it is a structural bottleneck in a city defined by high-velocity logistics and regional healthcare leadership. Nexa introduces Fort Smith to the “Velvet Hammer”—a sophisticated recovery strategy that prioritizes professional mediation over blunt force, ensuring your revenue is reclaimed without damaging the rapport you have built within the community.
Nexa provides 100% reputation-safe, equipped with all 50-state collections license, offering free credit reporting, free litigation, free bankruptcy scrubs, and zero onboarding fees. Secure – SOC 2 Type II & HIPAA compliant. Over 2,000 online reviews rate us 4.85 out of 5.
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Surgical Recovery Pricing: $15 Fixed Fee vs. Contingency
We provide Fort Smith’s economic leaders with two surgical paths to reclaim lost revenue, designed for maximum cost-effectiveness:
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Fixed Fee Account Reconciliation ($15): Ideal for early-stage accounts. For a flat $15 per account, we send professional, concierge-level demands. The client pays you directly, and you keep 100% of the recovered funds.
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Performance Contingency (20%–40%): Our “No Recovery, No Fee” model. We assume the full risk and cost of deep-data skip-tracing and professional mediation. If we don’t bring your capital home, you don’t pay a cent.
The Nexa Strategy: Your Account Reconciliation Concierge
We have retired the traditional “collector” title in favor of Account Reconciliation Concierges. In the Current economic landscape, many “unpaid debts” are actually administrative misunderstandings or billing static. Our partners navigate these friction points with empathy, acting as an extension of your office to help your customers find a path to payment.
The Integrity Protocol: To ensure no rogue collector ever “review-bombs” your business or clinic, we record all calls and perform random quality audits. This ensures every interaction is professional, authoritative, and reflects your high standards.
Industries We Serve in Fort Smith & The River Valley
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Manufacturing & Logistics: Specialized B2B recovery for the freight and industrial giants fueling the I-49 and I-40 corridors. We understand “Net-30” cycles and use mediation to resolve high-value contract disputes.
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Healthcare & Medical: 100% HIPAA-compliant recovery for major regional hospitals and specialty clinics. We stay current with Arkansas medical debt rules, ensuring your practice recovers funds without violating shifting patient rights.
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Colleges & Universities: Recovery for institutions like UAFS, specializing in tuition fee gaps and housing balances while preserving student relationships.
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Dental & Orthodontics: Tailored recovery where patient rapport is the primary business asset.
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Construction & Trades: Revenue recovery for HVAC, electrical, and general contractors driving Fort Smith’s residential and commercial boom. We also specialize in Restoration, Pool, and specialized trade disputes.
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Accountants & CPA Firms: Recovery of professional service fees through professional mediation that keeps your client rapport intact.
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K-12 Private & Charter Schools: Managing unpaid enrollment fees with a sensitive, diplomatic approach tailored for the city’s school choice landscape.
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B2B Commercial: Expert handling for waste management, industrial services, and professional consultancies.
Arkansas Debt Collection: Current Legal Summary
Navigating recovery in the Natural State requires precision under the Arkansas Deceptive Trade Practices Act and state-specific timelines.
| Feature | Current Arkansas Regulation |
| Statute of Limitations (Written) | 5 Years (Ark. Code § 16-56-111). |
| Statute of Limitations (Oral/Open) | 3 Years (Ark. Code § 16-56-105). |
| Medical Debt Recovery | Actions must be brought within 2 years of the service date or last payment (Ark. Code § 16-56-106). |
| Wage Garnishment Cap | Generally limited to 25% of weekly disposable earnings, with specific local exemptions for laborers. |
Recent Recovery Results
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B2B Logistics Recovery: A regional transport firm recovered $14,200 on an account 120 days past due. Nexa’s mediation team identified a billing discrepancy and secured a full settlement in under 30 days.
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Medical Specialty Recovery: A River Valley clinic recovered $7,400 from aged patient balances. By utilizing our Concierge-style reconciliation, the clinic maintained a 96% patient retention rate for the recovered accounts.
Frequently Asked Questions (FAQ)
1. How does the Current shift in medical debt credit reporting affect my clinic?
While many medical debts under $500 are no longer reported, larger balances require a mediation-first strategy. Nexa’s “Velvet Hammer” focus on reconciliation ensures you get paid without relying on outdated and legally fragile credit-reporting threats.
2. Is Nexa HIPAA compliant for my Fort Smith practice?
Absolutely. Every step of our process—from data intake to our secure “Concierge” portals—is 100% HIPAA-compliant. We prioritize patient privacy as highly as your revenue.
3. What happens if a customer has a simple billing question?
That is where our Account Reconciliation Concierges shine. Instead of demanding cash, we help them navigate the confusion, which often leads to immediate payment once the “administrative static” is removed.