In a town that prides itself on “Delightful Dunedin,” an ugly balance sheet is a significant outlier. While you focus on providing world-class service along the Pinellas Trail or near the lively shops of Main Street, letting delinquent accounts linger is a quiet drain on your coastal enterprise’s vitality. We provide the “Velvet Hammer”—a sophisticated, firm intervention that secures your revenue while protecting the local charm and professional reputation you’ve worked years to cultivate.
Nexa provides a reputation-safe approach, equipped with all 50-state collections license, offering free credit reporting, free litigation, free bankruptcy scrubs, and zero onboarding fees. Secure – SOC 2 Type II & HIPAA compliant. Over 2,000 online reviews rate us 4.85 out of 5.
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Two Paths to Financial Recovery
We believe revenue recovery should be as clear and refreshing as the breeze off St. Joseph Sound. Our Current pricing model offers flexibility tailored to your specific aging reports:
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Phase One: The Flat-Fee Reconciliation. For just $15 per account, we initiate professional outreach. This allows you to resolve early-stage delinquencies while keeping 100% of the money collected.
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Phase Two: Performance-Based Contingency. For older or more stubborn debts, we operate on a 20%–40% contingency model. This is a purely results-driven partnership: if there is no recovery, there is no fee.
Whether your office is a clinical practice near Mease Dunedin Hospital or a service firm serving the Honeymoon Island area, our structure ensures your ROI remains the priority. To determine which strategy fits your needs, Contact Nexa.
Navigation: Specialized Recovery for Dunedin Industries
Dunedin isn’t just a vacation spot; it’s a tight-knit professional ecosystem. We don’t believe in generic scripts; we speak the language of North Pinellas County’s specific economic pillars.
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Healthcare & Medical: 100% HIPAA-compliant recovery for surgical centers and clinics, particularly those orbiting the Mease Dunedin medical corridor.
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Dental: Specialized outreach for orthodontics and general practices. We clear patient balances while maintaining the empathetic rapport required for long-term loyalty in a town where everyone knows their neighbors.
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Construction & Trades: Revenue recovery for HVAC, electrical, and general contractors working on residential builds in Fenway or commercial renovations along Alt 19.
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Restoration, Pool, & Contractors: Managing the seasonal and project-based billing cycles for local home service providers to ensure your cash flow doesn’t evaporate after the job is finished.
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B2B Commercial, Restoration, & Waste Management: Professional mediation for the heavy-duty industrial and service sectors that keep the city’s infrastructure running from Downtown to the Douglas Avenue corridor.
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Accountants & CPA Firms: We understand the “net-30” billing cycle of the city’s white-collar firms and use professional mediation to recover fees without damaging high-value client rapport.
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Colleges & Universities: Specializing in tuition fee and housing balance recovery for institutions connected to the wider St. Petersburg College (SPC) network.
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Banks & Credit Unions: Expert handling of delinquent consumer loans and overdrawn accounts. We utilize aggressive Current garnishment insights to secure repayment on high-risk portfolios.
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K-12 Private & Charter Schools: Managing unpaid enrollment fees with a diplomatic approach tailored for Dunedin’s school choice landscape.
A Note from the Account Reconciliation Concierges
We recognize that in Dunedin, your brand is built on community trust and professional integrity. You cannot afford an aggressive, “old-school” collection agency to alienate your client base. As your Account Reconciliation Concierges, we act as a seamless extension of your front office. We use empathy as a strategic tool, identifying the real-world barriers to payment and removing them with professional poise. We are the “Velvet Hammer”—unyielding in our commitment to getting you paid, yet sophisticated enough to ensure that a resolved debt never results in a “review-bomb” or a public PR nightmare. To protect your brand, all calls are recorded and randomly reviewed to prevent rogue tactics.
Recent Recovery Case Studies
The Medical Recovery (Specialty Clinic): A specialized health center near the Toronto Blue Jays Spring Training complex was carrying $12,500 in patient balances that had stalled for over 120 days.
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Step 1: Our concierges performed a Current asset scrub, discovering the debtor had recently secured new employment in the logistics sector near St. Pete–Clearwater International Airport (PIE).
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Step 2: We initiated a professional, empathetic outreach to establish a structured repayment schedule.
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Result: 100% principal recovery within 60 days with zero complaints or negative reviews for the clinic.
The Business Recovery (Trade Services): A local contractor was owed $14,200 for an HVAC install in a commercial development near Skinner Boulevard. The client was stalling due to insurance payout delays.
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Step 1: We bypassed the stalling project manager and engaged the debtor’s corporate accounting department directly.
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Step 2: Our concierges mediated a settlement that acknowledged the payout delay while securing a certified partial payment immediately.
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Result: The full balance was recovered in 18 days, bypassing the debtor’s personal excuses.
Mini Scenarios: Fast $5K–$15K Recoveries
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The “Net-60” Professional Stall: A Dunedin-based accounting firm was owed $7,200 for services. We initiated our $15 flat-fee phase, and the professional weight of a third-party concierge prompted a full wire transfer within 5 business days.
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The Vanishing Tenant: A commercial restoration firm was owed $9,000 by a tenant who had moved locations near Patricia Avenue. We tracked the former tenant to their Current business venture and negotiated a settlement that avoided a lengthy court battle.
Red Flag Box: 3 Local Collection Pitfalls
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The “Vibe” Trap: In a relaxed town like Dunedin, owners often wait too long to collect, fearing they will look “un-neighborly.” This hesitation turns collectible debt into permanent losses.
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The “Snowbird” Stall: Accepting the excuse that a client is “out of state” or “up north” to delay payment. In the Current digital era, location is not a barrier to settlement.
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Ignoring the 90-Day Mark: In the high-velocity Florida market, a debt that hits 90 days has a significantly lower chance of recovery. Speed is your greatest ally.
Practical Summary of Recovery Laws
Success in Pinellas County requires navigating the strict guardrails of Current federal rules. We operate strictly within the Fair Debt Collection Practices Act (FDCPA) and the Fair Credit Reporting Act (FCRA). This means every outreach is transparent, every debt is validated, and the debtor’s privacy is protected according to Current standards. By maintaining this high bar of professional conduct, we ensure that the “Velvet Hammer” never results in legal liability or brand damage for your business.
Frequently Asked Questions
Will using a third party damage my patient or client relationships?
Not when you use a concierge. We find that a professional, neutral third party often de-escalates tension, allowing the debtor to focus on the solution rather than the conflict.
What happens if the money isn’t recovered?
On our contingency plan, if we don’t perform, we don’t get paid. It is a zero-risk model for your business.
Can you handle debts for clients who moved away from Dunedin?
Absolutely. Our skip-tracing tools allow us to follow the debt regardless of where the debtor moves, maintaining the same professional standards throughout the process.
Ready to reclaim your revenue?