Hazelwood Receivables: Keep Your Cashflow Moving Like I-270
In Hazelwood, invoices don’t just “sit”—they stall. Between airport-adjacent vendors, fast-turn distribution work, and busy clinics, one slow payer can ripple through payroll, inventory, and vendor terms. Our job is to get you paid without turning your brand into the bad guy.
Nexa provides a reputation-safe approach, equipped with all 50-state collections license, offering free credit reporting, free litigation, free bankruptcy scrubs, and zero onboarding fees. Secure – SOC 2 Type II & HIPAA compliant. Over 2,000 online reviews rate us 4.85 out of 5.
Need a Collection Agency? Contact us
Pricing (Simple, Current, and Cost-Effective)
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Fixed-fee: $15 — you keep 100% of what’s collected.
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Contingency: 40% — no recovery, no fee.
When appropriate and permitted, we may use email or text to speed up responses. Earlier placement = higher recovery, because excuses harden over time and memories fade. And it’s usually a morale upgrade: let your staff do the work they were hired for—not collections. We also have bilingual (Spanish) collectors available.
Money-saver tip: Many clients treat the fixed-fee as a business expense (check with your CPA).
The Hazelwood Advantage: We Collect Where Commerce Moves Fast
Hazelwood runs on motion—minutes from Lambert–St. Louis International Airport, stitched together by I-270, I-170, MO-370, and Lindbergh Boulevard (US-67). That speed is great—until receivables slow you down.
We’re built for the local rhythm:
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Airport & cargo-adjacent vendors with tight margins and strict vendor terms
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Industrial parks and logistics corridors where disputes can become “I’ll pay after my customer pays”
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North County service businesses juggling route schedules and seasonal demand
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Community anchors like the Prairie Commons Branch and city facilities that remind us this is still a reputation town—reviews travel as fast as trucks
Red Flag Box: 3 Hazelwood Collection Pitfalls That Quietly Cost You
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“We’re waiting on a PO closeout.” Translation: you’re now behind their other priorities.
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Arguing by email for weeks. Every back-and-forth becomes a permission slip to delay.
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Skipping the basic checks. Wrong address, bankruptcy status, or a risky debtor profile can turn a simple file into a costly mess.
Why Cooperative Mediation Wins (And Arguing Loses)
People don’t pay the loudest creditor. They pay the one who makes it easiest to close the loop—without losing face.
Our approach is the Velvet Hammer:
firm enough to create urgency, respectful enough to protect your 5-star reputation.
Here’s the practical logic:
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Defensiveness kills payments. When a debtor feels attacked, they pivot to excuses, disputes, or silence.
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Clarity creates momentum. A clean summary, simple options, and a polite deadline gets you priority.
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Dignity reduces review-bomb risk. We don’t “win” if you get paid and your online reputation takes a hit.
We also run a litigation scrub—a safety-minded review to avoid chasing accounts that look unnecessarily risky to pursue.
A Note From the Account Reconciliation Team
We don’t treat debtors like enemies. We treat them like a problem that needs a path to resolution. We’ll be direct, but we won’t be reckless—because your name is on the line after the balance is gone. That’s why our calls are recorded and randomly reviewed to prevent rogue behavior and protect you from reputation blowback.
What We Actually Do on a File (Skimmable, Effective, Human)
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Address checks using USPS to reduce “never got it” games
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Skip tracing when contact details are stale
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Bankruptcy checks before we push too hard
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Clear options: pay in full, short plan, or structured settlement
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Credit reporting if you choose and if permitted (and only when it helps—never as a bluff)
Laws That Matter in Missouri (Practical, Not Legal Advice)
A few guardrails shape smart recovery in Hazelwood:
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FDCPA + Regulation F: sets standards for fair communication and consumer protections (including limits on excessive call attempts and required validation information in many cases).
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Missouri limitation windows often referenced in collections planning: 10 years for actions “upon any writing” for payment of money/property, and 5 years for many contract-based actions not covered by the 10-year category.
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Federal garnishment caps generally limit how much of disposable earnings can be garnished in many situations.
This is not legal advice—just the practical perimeter we work within while keeping your recovery reputation-safe.
Two Recent Recovery Results (Reputation-Safe, Realistic)
1) Medical recovery — Hazelwood (patient balance resolution)
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Balance: $6,980 (high-deductible patient responsibility across multiple dates of service)
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Step 1: We verified contact data (USPS address check), sent a clear summary, and offered two payment paths.
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Step 2: Debtor preferred text; we used permitted messaging to confirm plan terms and autopay dates.
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Step 3: Payments completed on schedule, account closed without complaints or escalation.
2) Business recovery — nearby Maryland Heights (B2B invoice mediation)
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Balance: $11,740 (net-30 vendor invoice tied to a project timeline dispute)
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Step 1: We requested the dispute points in writing, then reframed them into a “pay/credit” resolution option.
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Step 2: We negotiated a split: partial immediate payment + a short final installment after a deliverable sign-off.
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Step 3: Funds received, relationship preserved, no public friction.
Two Fast $3K–$12K Mini Scenarios
Hazelwood — Dental office balance: $3,420
A patient disputed “what insurance should cover.” We obtained the ledger clarity, offered a respectful two-pay plan, and closed the balance quickly—no drama, no threats.
Nearby Florissant — Contractor receivable: $9,860
Debtor claimed “cashflow crunch.” We set a firm timetable with a modest settlement discount for fast payment. They chose speed; you got cash.
Industries We Serve (Tailored for Hazelwood’s Mix)
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Healthcare & Medical: HIPAA-aware recovery for hospitals, specialty clinics, imaging, and urgent care
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Colleges & Universities: Tuition, housing balances, and bursar accounts—firm but relationship-conscious
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Dental: Dental practices, orthodontics, and specialty treatment balances
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Restoration / Pool / Contractors: Project-based disputes, change-order confusion, and “pay-when-paid” delays
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K-12 Private & Charter Schools: Enrollment fees, tuition gaps, textbook costs—diplomatic, parent-sensitive
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Accountants & CPA Firms: Professional fee recovery aligned to net-30 realities
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Banks & Credit Unions: Delinquent consumer loans, overdrawn accounts, deficiency balances (handled with strict controls)
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Construction & Trades: HVAC, electrical, general contractors—clean documentation, direct resolution
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B2B Commercial (incl. Waste Management): Invoices, service agreements, and route-based billing issues
FAQs
Can you contact debtors in Spanish?
Yes. We have bilingual Spanish collectors available, which helps speed up resolution and reduce misunderstandings.
What if my debtor is near the airport corridor and “never in the office”?
That’s common around Hazelwood’s logistics footprint. When permitted, we use email/text plus documented mailed notices so “missed calls” doesn’t become a strategy.
Do you go straight to pressure tactics?
No. We start with cooperative mediation because it usually recovers faster and protects your reputation. If the debtor turns evasive, we tighten structure and escalation—still controlled, still review-safe.