Nexa Collections

Collection Agency in Greensboro | Compliant & Effective

Tired of Collection Agencies That Don’t Deliver?

Chasing payments is frustrating. What’s worse? Hiring a “partner” who damages your brand, uses aggressive tactics, or simply fails to collect.

For Greensboro businesses—from logistics firms near I-40 to medical practices in the Cone Health network—there is a smarter way. You need a partner that is professional, compliant, and cost-effective.

Need a Collection Agency? Contact us

Our Model: The Right Tool for Every Account

We are not a “one-trick pony” agency. We built a flexible model that delivers better results.

  1. Step 1 — First-Party Courtesy Reminders (Fixed-Fee)
    We act as your extension with five soft reminders for fresher balances (0–60 days), sent as if these reminders are coming from you.

    • Typical Fee: $15 per account.

  2. Step 2 — Third-Party Written Demands (Fixed-Fee)
    Five professional letters on our letterhead that prompt action while preserving goodwill. This is the professional “warning shot.”

    • Typical Fee: $15 per account.

  3. Step 3 — Full Third-Party Collections (Contingency)
    The professional pursuit. Persistent, polite phone and digital outreach from our expert team. We negotiate payment plans and settlements to get you paid.

    • Typical Fee: 40% of amounts recovered. No Recovery, No Fee.

  4. Step 4 — Legal Collections (Contingency, Client-Approved)
    The final step. We escalate to an attorney only with your explicit approval.

    • Typical Fee: 50% of amounts recovered. No Recovery, No Fee.

Most of our clients find the Step 2 + Step 3 combination offers the best ROI, using a low-cost tool first before escalating.

What You Get By Switching to Us

  • We Protect Your Reputation:
    We protect your name on Google and in the community. Our team is trained to be professional, not confrontational. This is vital for patient-facing (healthcare) or B2B (logistics) businesses.

  • We Have a National Reach:
    Greensboro is a national logistics crossroads. Your clients aren’t just on Elm Street; they’re all over the US. A local-only agency is useless. We collect in all 50 states and Puerto Rico.

  • We Improve Your ROI:
    We stretch your resources further. Why pay a 40% fee on an account that only needed a $15 letter? Our flexible model saves you money.

  • We Keep Your Legal Risk Low:
    We are experts in all federal and state laws and provide free litigious debtor checks to stop problems before they start.

A Recent Case Study

  • Problem: A Greensboro-based logistics & freight company had a $22,000 invoice from a corporate client in another state that was past 120 days.

  • Solution: We initiated our Step 3 (Contingency) service, leveraging our 50-state license.

  • Result: Our B2B specialists located the new CFO, navigated the dispute, and secured payment-in-full, all while keeping the professional relationship intact for future business.

Expertise in the Piedmont Triad

We work with all businesses, but have deep experience in Greensboro’s key sectors:

  • Healthcare & Dental (HIPAA Compliant)

  • Logistics & Transportation (B2B)

  • Manufacturing & B2B Suppliers

  • Professional Services

  • Private Schools & Utilities

  • Senior Living & Gyms

A Note on North Carolina’s 3-Year Deadline

As your partner, we navigate all laws for you. The most critical fact for North Carolina businesses is the Statute of Limitations.

In North Carolina, the clock is ticking. You have only 3 years to file a suit for most written or oral contracts (NC Gen. Stat. § 1-52). This is a shorter window than in many other states. It means you must act fast. The older an account gets, the closer it gets to being legally uncollectible.

Your Questions, Answered

Why is your Step 2 + 3 model better than just full contingency?

A: It’s smarter. It saves you money by resolving easier accounts for a $15 flat fee instead of a 40% commission. It reserves the full power of our contingency team for the accounts that really need it.

What do you mean by “reputation protection”?

A: We will never harass or threaten a debtor. Our team is trained in professional, diplomatic negotiation. This protects your Google reviews and community standing, which is essential for attracting new customers and patients.

This is a B2B account, not a patient. How is your approach different?

A: We have dedicated B2B specialists. They are experts at navigating purchase orders, invoice disputes, and complex corporate structures to get to the real decision-maker (like a CFO) and get you paid.

What if the debtor left North Carolina?

A: This is our specialty. A local-only agency is powerless. We are licensed to pursue that debt across all 50 states, giving us the power to actually recover your money.

Ready to Improve Your Cash Flow?

Stop wasting time on unpaid invoices. Let us help you recover what you’re owed. Contact us for a no-obligation quote.